CSOC Manager, Global Security Operations (Philippines)

Optum Philippines; Manila; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Optum Philippines is seeking a Manager for the Philippines Country Security Operations Center (CSOC). Based in Makati, you will lead 24x7 monitoring, incident response, and security programs across Optum facilities, partnering with senior leadership and cross-functional teams to mitigate risks and improve security posture.

You will manage CSOC analysts, drive metrics, and coordinate with vendors while ensuring compliance with corporate security policies and ISO27001 standards.

Qualifications

• 8+ years of progressive security experience in private or public sectors, including security operations and incident management.
• Experience leading security teams or contract security guard operations in large corporate/multinational environments.
• Experience supporting executive protection, travel security, or crisis management.

Responsibilities

• Lead the Philippines CSOC to provide monitoring, incident response, escalation, and reporting for security incidents.
• Develop security metrics and intelligence to support risk-based decision making.
• Oversee vendor relationships, SLAs, KPIs, and budget for the CSOC and workplace security programs.
• Collaborate with Real Estate, Facilities, Compliance, Legal, and country leadership to implement security policies.

Skills

Security operations

Incident management

Leadership

Cross-functional collaboration

English proficiency

Education

Bachelor's degree in a related field

Job description

Optum Philippines is seeking a Manager for the Philippines Country Security Operations Center (CSOC). Based in Makati, you will lead 24x7 monitoring, incident response, and security programs across Optum facilities, partnering with senior leadership and cross-functional teams to mitigate risks and improve security posture.

You will manage CSOC analysts, drive metrics, and coordinate with vendors while ensuring compliance with corporate security policies and ISO27001 standards.