Senior Functional Solutions Engineer

Questronix Corporation 2; Taguig; On-site; PHP 600,000 - 840,000; Full time

Job summary

Questronix Corporation 2 in the Philippines is seeking a Functional Support Engineer to analyze and optimize business processes, gather requirements, and configure software to meet client needs. You'll translate user needs into clear functional specs and deliver practical solutions.

This role emphasizes training end-users, creating user guides, and providing ongoing support to resolve system usage issues and improve workflows.

Qualifications

• 5+ years in functional support or related roles.
• Strong written and verbal communication for non-technical users.
• Excellent analytical ability to diagnose root causes and propose solutions.
• Ability to build good working relationships with team members and customers.
• Ability to solve problems independently.

Responsibilities

• Assist in analyzing and optimizing business processes.
• Gather requirements from stakeholders and translate into functional specs.
• Configure and customize software applications to meet needs.
• Develop user guides and provide end-user training.
• Provide ongoing functional support and troubleshoot system usage and workflows.

Skills

Communication

Analytical thinking

Troubleshooting

Teamwork

Job description

Questronix Corporation 2 in the Philippines is seeking a Functional Support Engineer to analyze and optimize business processes, gather requirements, and configure software to meet client needs. You'll translate user needs into clear functional specs and deliver practical solutions.

This role emphasizes training end-users, creating user guides, and providing ongoing support to resolve system usage issues and improve workflows.