Application Support Engineer: Troubleshooting & Security

Questronix Corporation; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

Questronix Corporation is seeking an Application Support Engineer in the Philippines to maintain and upgrade software, troubleshoot issues, and ensure system security and stability. You will assist with new feature development, coordinate with developers and users, and perform data backups and recovery.

The role requires 2+ years in a similar position, strong problem-solving and communication skills, and knowledge of AES.

Qualifications

• Strong understanding of software applications, operating systems, and networking concepts.
• Minimum 2 years experience as Application Support Engineer.
• Ability to analyze complex technical issues and identify effective solutions.
• Clear and concise communication skills, both written and verbal.
• Knowledge of Advanced Encryption Standards (AES).
• Willingness to learn new technologies and adapt to changing software environments.

Responsibilities

• Maintaining and upgrading software applications.
• Troubleshooting technical issues and providing solutions.
• Ensuring system security and stability.
• Assisting in the development and implementation of new software features.
• Communicating with developers, users, and other stakeholders.
• Performing system backups and data recovery tasks.
• Documenting software bugs and solutions.
• Assisting in the integration of software with other systems.
• Providing general support and performing other duties as assigned.

Skills

Networking concepts

Software applications

Operating systems

AES knowledge

Job description

Questronix Corporation is seeking an Application Support Engineer in the Philippines to maintain and upgrade software, troubleshoot issues, and ensure system security and stability. You will assist with new feature development, coordinate with developers and users, and perform data backups and recovery.

The role requires 2+ years in a similar position, strong problem-solving and communication skills, and knowledge of AES.