Senior Fulfillment Operations Lead — Warehouse Mastery

Ninja Van PH; Cabuyao; On-site; PHP 391,000 - 614,000; Full time

Job summary

Ninja Van PH is seeking a Warehouse Supervisor to oversee daily end-to-end warehouse operations in Laguna, ensuring service levels, accurate inventory, and efficient staffing. You will coordinate with Sales, Finance, and Systems teams to resolve issues and drive continuous improvement.

The role requires 3–5 years in warehouse/fulfillment, 2+ years of supervision, and hands-on experience with WMS/ERP systems; Anchanto WMS is a strong advantage. Proficiency in English and Tagalog is essential.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations, or related field.
• 3–5 years of experience in warehouse, 3PL, e-commerce, or fulfillment operations.
• At least 2 years of supervisory or team leadership experience.
• Hands-on experience with WMS or ERP systems; Anchanto WMS a strong advantage.
• Strong knowledge of warehouse KPIs, manpower planning, productivity management, inventory control, and root-cause analysis.
• Proficient in Excel or Google Sheets for reporting.
• Fluent in English and Tagalog.

Responsibilities

• Oversee daily end-to-end warehouse operations including inbound, storage, inventory, picking, packing, dispatch, and returns.
• Monitor labour productivity, CPP, overtime, fulfillment accuracy, and costs.
• Maintain inventory and order accuracy via cycle counts and proper system transactions.
• Plan shift schedules and manage supervisors and staff toward productivity targets.
• Ensure SOPs, WMS/ERP procedures, safety standards, and 5S practices are followed.
• Prepare and analyze performance reports, coordinating with Account Management, Finance, Procurement, and Systems to resolve issues.
• Lead floor operations during peak seasons and high-volume periods.
• Identify gaps and implement root-cause analysis and process improvements.

Skills

English

Tagalog

Excel/Sheets

WMS experience

Anchanto WMS

ERP systems

Communication

Education

Bachelor's degree in Supply Chain/Logistics/Operations or related field

Tools

Anchanto WMS

WMS

ERP systems

Job description

Ninja Van PH is seeking a Warehouse Supervisor to oversee daily end-to-end warehouse operations in Laguna, ensuring service levels, accurate inventory, and efficient staffing. You will coordinate with Sales, Finance, and Systems teams to resolve issues and drive continuous improvement.

The role requires 3–5 years in warehouse/fulfillment, 2+ years of supervision, and hands-on experience with WMS/ERP systems; Anchanto WMS is a strong advantage. Proficiency in English and Tagalog is essential.