Senior Fraud Risk Leader – Cards & Analytics

Metrobank; Metro Manila; On-site; PHP 1,200,000 - 2,600,000; Full time

Job summary

Metrobank Card Corporation seeks a Head for Fraud Management Section to lead the fraud management team and oversee the end-to-end fraud framework across issuing, acquiring, investigation, and MIS. You will drive detection, prevention, reporting, and recovery efforts while maximizing the use of Falcon and other platforms to safeguard assets.

Responsibilities include overseeing fraud operations and risk management, governance and business continuity, leadership of staff, and project oversight.

Qualifications

• Bachelor's degree in business, Finance, Accounting, Management, Information Technology, Criminology, or related field.
• 8–10 years of experience in fraud management, card operations, risk management, investigations, or related financial services functions.
• At least 5 years in a leadership or people management role.
• Strong knowledge of credit card.

Responsibilities

• Oversee fraud detection activities for Issuing and Acquiring businesses to ensure timely identification and prevention of fraudulent transactions.
• Optimize the use of Falcon, PRIME Fraud Guard, Risk Finder, and other fraud management tools through regular review and enhancement of rules, parameters, and detection strategies.
• Review and assess prospective merchants to identify fraud risks prior to accreditation.
• Establish and maintain fraud monitoring controls for prepaid card products.
• Lead investigations of actual and suspected fraud cases involving cardholders, merchants, applications, and other fraud incidents.
• Coordinate with business and operating units to implement fraud prevention tools, controls, and best practices.

Skills

Leadership

Fraud management

Risk management

Investigations

Card operations

Education

Bachelor's degree

Tools

Falcon

PRIME Fraud Guard

Risk Finder

Job description

Metrobank Card Corporation seeks a Head for Fraud Management Section to lead the fraud management team and oversee the end-to-end fraud framework across issuing, acquiring, investigation, and MIS. You will drive detection, prevention, reporting, and recovery efforts while maximizing the use of Falcon and other platforms to safeguard assets.

Responsibilities include overseeing fraud operations and risk management, governance and business continuity, leadership of staff, and project oversight.