Senior Fraud & KYC Strategist

Zed; Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Zed is seeking a Senior Fraud & KYC Specialist to protect cardholders and the business from onboarding through daily card use. You will review verification results, monitor activity, investigate fraud, and refine rules to prevent losses while preserving a smooth customer experience.

The role is back-office with limited direct customer contact, collaborating with Card Operations, Compliance, processors, and vendors to identify risks and improve controls.

Qualifications

• Strong academic background with Bachelor’s degree.
• 5+ years in financial services, including hands-on card-fraud investigation and transaction monitoring.
• Experience reviewing KYC and customer due diligence during onboarding.
• Ability to interpret card authorization and clearing data and document conclusions.
• Knowledge of Philippine AML/CTF requirements and suspicious transaction reporting.
• Experience setting or tuning fraud rules, thresholds, or monitoring scenarios.
• Strong analytical skills using Excel or Google Sheets.

Responsibilities

• Review identity verification and onboarding results; flag inconsistencies and request additional verification.
• Identify onboarding risks such as synthetic identities; perform enhanced due diligence.
• Monitor daily fraud alerts and take action within policy and approval limits.
• Investigate card fraud, document evidence and recommended steps.
• Improve detection by tuning rules and thresholds with teams and vendors.
• Support Compliance with investigation records and regulatory reporting.

Skills

KYC

Fraud investigations

Onboarding reviews

Data analysis

Compliance

Excel/Google Sheets

Independent judgment

Written communication

Education

Bachelor’s degree in any field

Tools

SQL

Job description

Zed is seeking a Senior Fraud & KYC Specialist to protect cardholders and the business from onboarding through daily card use. You will review verification results, monitor activity, investigate fraud, and refine rules to prevent losses while preserving a smooth customer experience.

The role is back-office with limited direct customer contact, collaborating with Card Operations, Compliance, processors, and vendors to identify risks and improve controls.