FRAUD RISK OFFICER

Bank of the Philippine Islands (BPI); Makati; Vor Ort; PHP 2.000.000 - 4.000.000; Vollzeit

Zusammenfassung

Bank of the Philippine Islands (BPI) is seeking a senior leader to drive fraud prevention and detection across cards, digital banking, and emerging payments. You will develop analytics-driven strategies, oversee risk models, and optimize controls to protect customers and assets.

The role requires 10–15 years of progressive fraud risk experience, hands-on analytics, and a track record in managing EFMS and fraud operations.

Qualifikationen

• 10–15 years progressive experience in fraud risk management, financial crime, risk analytics, or fraud operations.
• Hands-on fraud analytics experience analyzing large-scale transactional and customer data.
• Experience in developing and managing fraud detection models.

Aufgaben

• Lead development, management, and optimization of fraud prevention and detection strategies across cards, digital banking, and payments.
• Manage a team of fraud risk professionals with targets for detection rate and false positives.
• Oversee optimization of fraud risk-reward tradeoffs to reduce losses while minimizing customer friction.
• Review and tune fraud rules, thresholds, and risk parameters for improved detection and efficiency.
• Conduct deep-dive analyses to identify root causes and emerging risks and improve controls.

Kenntnisse

Fraud risk mgmt

Data analytics

Leadership

AI/ML awareness

Tools

EFMS

Jobbeschreibung

Thisposition is primarily responsible for leading the development, management,enhancement, and optimization of fraud prevention and detection strategies,analytics, and monitoring across cards, digital banking, and emerging paymentchannels by leveraging data analytics, business insights, and risk-baseddecision-making. The role focuses on continuously improving fraud controls,rules, policies, and analytical models to proactively identify, prevent, andmitigate fraud risks, minimize fraud losses, improve asset recovery, reducefalse positives, and support the Bank's growth, regulatory compliance, customerprotection, and operational efficiency objectives.

• Responsible for managing a team of credit and debit cards fraud risk team with the objective of achieving fraud detection rate of at least 95%, false-positive review ratio of 5% (Alert Only) and controlling gross fraud losses-to-sales to be
• Lead the development of fraud prevention and detection strategies across the credit & debit card lifecycle, including application, activation, card usage, e-commerce, card-not-present (CNP), card-present (CP), account takeover, and scam-related transactions
• Oversee and lead the optimization of fraud risk-reward tradeoffs by identifying opportunities to reduce fraud losses while minimizing customer friction, false positive declines, and operational costs.
• Conduct regular reviews of fraud rules, thresholds, velocity controls, and risk parameters to improve fraud detection effectiveness and authorization performance. Monitor the effectiveness of fraud controls and recommend strategy enhancements to improve fraud detection, customer experience, and operational efficiency
• Oversee the performance of deep-dive analyses of fraud cases, transaction patterns, portfolio performance, and loss drivers to identify root causes, emerging risks, and opportunities for fraud control enhancement
• Ensure fraud models, scorecards, and analytical frameworks remain current, accurate, and effective, while evaluating and recommending opportunities for AI and machine learning adoption to enhance fraud detection and decision-making capabilities
• Apprise senior management on fraud risk exposures, risk trends, and mitigation opportunities

Qualifications:

• Has 10-15 years progressive experience in fraud risk management, financial crime, risk analytics, or fraud operations.
• Has hands‑on fraud analytics experience analyzing large‑scale transactional and customer data
• Has experience in developing and managing fraud detection models
• Has experience in managing Enterprise Fraud Management Systems (EFMS)