Senior Events Manager

Shangri-La's Boracay Resort & Spa; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Makati Shangri-La, Manila is seeking a Senior Events Manager to lead local events and collaborate with hotel staff to deliver exemplary guest experiences. The role focuses on creating memorable events, driving guest satisfaction, and delivering revenue goals in a luxury 5★ hotel setting.

Ideal candidates will bring a passion for Sales and Marketing, creative problem-solving, strong organizational skills, and proven leadership to inspire a high-performing team while engaging with guests and

Qualifications

• Experience in Sales and Marketing roles within hospitality.
• Ability to think creatively and drive guest-focused ideas.
• Strong organizational skills to manage complex events.

Responsibilities

• Take responsibility for local events from concept to execution.
• Collaborate with hotel staff to ensure high-quality guest service.
• Develop new event ideas and address recurring issues.
• Engage with guests to enhance service experience.
• Supervise and motivate the events team to meet service and revenue goals.
• Create exceptional guest experiences.

Skills

Sales & Marketing

Creative thinking

Organized

5★ hotel experience

Leadership

Interpersonal skills

English fluency

Detail oriented

Job description

Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world‑class restaurants and bars, top‑of‑the‑line recreational facilities, complimentary broadband and Wi‑Fi Internet access, and premiere function rooms.

Senior Events Manager

We are looking for a Senior Events Manager

As a Senior Events Manager, we rely on you to:

• Take responsibility in managing all local events
• Work closely with all hotel staff to ensure every guest receives high‑quality service
• Work with the team to come up with new ideas and solve any recurring issues
• Engage with guests and always look for ways to enhance the service
• Supervise and motivate the team to meet service and revenue goals
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Sales and Marketing
• Thinks outside the box
• Enjoys being creative
• Must be organised
• Must have experience from a 5* hotel
• Must be a friendly, helpful and trustworthy leader
• Enjoys interacting with people
• Communicates and writes with fluency in English (as well as the local language)
• Is detail‑oriented, creative and has the ability to drive change
• Always kept up‑to‑date with latest industry trends and market practices
• Enjoys being challenged
• Has strong interpersonal skills