Senior Enterprise Messaging Engineer | AI-Driven Ops

Boehringer Ingelheim; Muntinlupa; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Boehringer Ingelheim in Metro Manila is seeking a Senior Systems Engineer for the Global Collaboration and Event Technology – Messaging team. You will lead the delivery and support of secure, scalable messaging solutions and drive data-driven, AI-enabled operations across a global environment.

You will design and optimize Exchange Online and related services, advance automation, and collaborate with regional teams to improve reliability and user experience worldwide.

Qualifications

• Experience supporting enterprise messaging in global environments.
• Ability to perform System Lead or SME responsibilities.
• Understanding of data management and AI-enabled operations.
• Strong analytical, documentation and stakeholder-management skills.

Responsibilities

• Provide expert-level administration for Exchange Online and Defender.
• Design and optimize enterprise email architecture across cloud, hybrid and on-prem.
• Manage mail routing, connectors, and SMTP infrastructure.
• Oversee DNS and domain configurations, including SPF, DKIM, DMARC, TLS.
• Ensure secure mail transport, encryption and threat protection.
• Support client connectivity, calendaring and critical notifications.
• Monitor service health, performance and analytics.
• Develop automation and self-healing workflows.
• Build AI-assisted incident triage and knowledge retrieval tools.
• Measure outcomes and reliability improvements.

Skills

Enterprise messaging

System Lead responsibilities

AI-enabled operations

Stakeholder management

English communication

Tools

Exchange Online

Microsoft Defender

DNS management

PowerShell scripting

Job description

Boehringer Ingelheim in Metro Manila is seeking a Senior Systems Engineer for the Global Collaboration and Event Technology – Messaging team. You will lead the delivery and support of secure, scalable messaging solutions and drive data-driven, AI-enabled operations across a global environment.

You will design and optimize Exchange Online and related services, advance automation, and collaborate with regional teams to improve reliability and user experience worldwide.