Senior Enterprise Messaging Systems Engineer (AI-Driven Ops)

Boehringer Ingelheim Business Services Philippines, Inc.; Muntinlupa; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Boehringer Ingelheim Business Services Philippines, Inc. seeks a Principal Systems Engineer to lead the delivery and support of secure, scalable messaging solutions in a global environment. You will drive automated, AI-enabled operations while ensuring reliable service performance and strong user experiences.

Lead expert-level administration for Exchange Online, Defender, and related DNS/MTA configurations; collaborate across regions to enhance incident response and service health metrics.

Qualifications

• Proven track record in enterprise messaging and collaboration services.
• Ability to act as System Lead or SME in a complex global environment.
• Understanding of data management, AI, and intelligent operations.

Responsibilities

• Provide expert-level administration for Exchange Online and Defender.
• Design and optimize email architecture across cloud, hybrid, and on‑prem environments.
• Manage mail routing, connectors, gateways, and SMTP relays.

Skills

Exchange Online

Microsoft Defender

Email architecture

Mail routing

DNS & DMARC

Automation & scripting

AI-enabled ops

Incident response

Operational analytics

Stakeholder management

English communication

Tools

APIs

Workflow automation

PowerShell

Dashboarding

Job description

Boehringer Ingelheim Business Services Philippines, Inc. seeks a Principal Systems Engineer to lead the delivery and support of secure, scalable messaging solutions in a global environment. You will drive automated, AI-enabled operations while ensuring reliable service performance and strong user experiences.

Lead expert-level administration for Exchange Online, Defender, and related DNS/MTA configurations; collaborate across regions to enhance incident response and service health metrics.