Senior Enterprise Architecture Operations Analyst

PAN ASIA HR CONSULTING PH INC.; Makati; On-site; PHP 558,000 - 1,004,000; Full time

Job summary

PAN ASIA HR CONSULTING PH INC. is seeking an experienced professional to provide operational support for application portfolio management, governance, and enterprise architecture activities in Metro Manila.

You will manage onboarding and offboarding, maintain data quality across enterprise repositories, and coordinate with stakeholders to ensure effective governance and lifecycle management of applications.

Qualifications

• 4+ years of experience in APM, CMDB Admin, IT Governance, or EA support.
• Experience with enterprise application inventories and governance processes.
• Experience supporting application lifecycle management activities.
• Familiarity with LeanIX, ServiceNow CMDB, IT Asset Management and APM practices.
• Understanding of ALM, Enterprise Architecture principles, CMDB concepts, IT Governance and Risk Management.
• Strong data analysis and data quality management capabilities.
• Ability to identify inconsistencies and perform root-cause investigations.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to coordinate with business and technology stakeholders across multiple teams.

Responsibilities

• Acknowledge and manage incoming application onboarding requests
• Gather and validate required application information for EA reviews
• Create and maintain application records within enterprise repositories and governance platforms
• Update and maintain application factsheets on behalf of GTCS Architecture teams
• Track and follow up with application owners to ensure timely documentation
• Collect and validate mandatory CMDB attributes required for application registration
• Coordinate application criticality assessment and approval workflows
• Coordinate end-to-end application retirement and decommissioning activities
• Maintain high-quality application and service data within CMDB and LeanIX
• Perform data quality reviews and remediation activities

Skills

Experience in Application Portfolio Mg

CMDB Administration

IT Governance

Enterprise Architecture support

IT Operations

Enterprise inventories

App lifecycle management

LeanIX

ServiceNow CMDB

IT Asset Management

Application Portfolio Management

Tools

LeanIX

ServiceNow CMDB

IT Asset Management

Application Portfolio Management

Job description

About the role

This role provides operational support for application portfolio management, governance, and enterprise architecture activities. You will manage application onboarding and offboarding processes, maintain data quality across enterprise repositories, support technology risk and compliance activities, and coordinate with stakeholders across multiple teams to ensure effective governance and lifecycle management of applications within the enterprise.

Key responsibilities

• Acknowledge and manage incoming application onboarding requests


• Gather and validate required application information for Enterprise Architecture reviews


• Create and maintain application records within enterprise repositories and governance platforms


• Update and maintain application factsheets on behalf of GTCS Architecture teams


• Track and follow up with application owners to ensure timely completion of required documentation


• Collect and validate mandatory CMDB attributes required for application registration


• Coordinate application criticality assessment and approval workflows


• Coordinate end-to-end application retirement and decommissioning activities


• Maintain high-quality application and service data within CMDB and LeanIX


• Perform data quality reviews and remediation activities

About you

• 4+ years of experience in Application Portfolio Management, CMDB Administration, IT Governance, Enterprise Architecture support, or IT Operations


• Experience working with enterprise application inventories and technology governance processes


• Experience supporting application lifecycle management activities


• Working knowledge of LeanIX, ServiceNow CMDB, IT Asset Management and Application Portfolio Management practices


• Understanding of Application Lifecycle Management, Enterprise Architecture principles, Configuration Management Database (CMDB) concepts, IT Governance and Risk Management frameworks, and Change Management processes


• Strong data analysis and data quality management capabilities


• Ability to identify inconsistencies and perform root-cause investigations


• Strong attention to detail and accuracy


• Excellent verbal and written communication skills


• Ability to coordinate with business and technology stakeholders across multiple teams