Senior Employee Relations Specialist

Ubiquity Global Services, Inc.; Bacolod; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ubiquity Global Services, Inc. in Bacolod City, Negros Occidental, seeks a Senior Employee Relations Specialist to provide strategic guidance and support to HR and leaders on employee relations matters. This full-time role focuses on advising managers, ensuring fair processes, and shaping a positive workplace culture.

The ideal candidate has 3–5 years in employee relations, strong knowledge of labour laws, and proven training delivery, data analysis, and stakeholder management skills.

Qualifications

• Bachelor's degree in Human Resources, Industrial Relations, or a related field.
• 3–5 years of experience in employee relations in a large, complex organisation.
• Strong knowledge of labour laws, HR best practices, and collective bargaining agreements.

Responsibilities

• Advise and assist managers in handling complex employee relations issues, including disciplinary actions, grievances, and performance management.
• Investigate and resolve employee complaints and concerns, ensuring fair and impartial outcomes.
• Collaborate with HR and legal teams to ensure compliance with labour laws and internal policies.
• Develop and deliver training programs to educate managers on best practices in employee relations.
• Participate in the design and implementation of HR initiatives that promote positive employee engagement and a healthy organisational culture.
• Analyse HR data and metrics to identify trends and opportunities for improvement in employee relations.
• Serve as a trusted advisor to senior leadership on strategic workforce planning and people management decisions.

Skills

Communication

Analytical thinking

Problem solving

Interpersonal skills

Data analysis

Education

Bachelor's degree in Human Resources, Industrial Relations, or related field

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Employee Relations Specialist, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

About the role

As a Senior Employee Relations Specialist at Ubiquity, you will play a crucial role in fostering a positive and collaborative work environment for our employees. This full-time position, based in Bacolod City, Negros Occidental, will see you providing strategic guidance and support to our HR team and business leaders on a wide range of employee relations matters.

What You’ll Do

• Advise and assist managers in handling complex employee relations issues, including disciplinary actions, grievances, and performance management
• Investigate and resolve employee complaints and concerns, ensuring fair and impartial outcomes
• Collaborate with HR and legal teams to ensure compliance with labour laws and internal policies
• Develop and deliver training programs to educate managers on best practices in employee relations
• Participate in the design and implementation of HR initiatives that promote positive employee engagement and a healthy organisational culture
• Analyse HR data and metrics to identify trends and opportunities for improvement in employee relations
• Serve as a trusted advisor to senior leadership on strategic workforce planning and people management decisions

What we’re looking for

• Minimum 3-5 years of experience in employee relations, preferably within a large, complex organisation
• Strong working knowledge of labour laws, HR best practices, and collective bargaining agreements
• Excellent interpersonal and communication skills, with the ability to navigate sensitive situations and build trust with employees at all levels
• Critical thinking and problem-solving skills to quickly identify and resolve employee-related issues
• Proficiency in data analysis and the ability to translate insights into actionable HR strategies
• Experience in delivering training and facilitating workshops on employee relations topics
• A bachelor's degree in Human Resources, Industrial Relations, or a related field

Why Join Us?

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.