Ecommerce Manager

MRB Corp.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

MRB Corp. is seeking a Senior E-commerce Specialist to drive growth across online marketplaces. You will manage day-to-day operations, execute campaigns, optimize product visibility, and analyze performance to improve sales and customer experience.

The role requires hands-on marketplace management, data-driven decision making, and the ability to mentor teammates while coordinating with marketing, supply chain, and operations. Onsite in the Philippines preferred.

Qualifications

• Bachelor's degree in Marketing, Business Administration, E-commerce, or related field.
• 3–5 years of experience in e-commerce, marketplace management, or digital commerce.
• Proven experience managing Shopee, Lazada, and TikTok Shop Seller Centers.
• Strong proficiency in Excel or Google Sheets with dashboards and data analysis.
• Experience with marketplace advertising, sponsored solutions, and promotions is a plus.

Responsibilities

• Plan, enroll, execute, and monitor promotional campaigns across all e-commerce platforms.
• Ensure pricing, vouchers, bundles, discounts, and promotions align with business objectives.
• Maintain compliance with marketplace policies and standards.
• Build relationships with marketplace account managers to maximize growth opportunities.
• Optimize product listings with SEO best practices and high-quality content.
• Collaborate with Marketing and Creative teams to ensure brand consistency.
• Monitor key metrics and prepare regular performance reports with insights.
• Coordinate with Supply Chain, Operations, and Procurement to manage stock and campaigns.

Skills

Marketplace management

Data analysis

Campaign management

Cross-functional collaboration

Excel / Google Sheets

Stakeholder management

Communication

Education

Bachelor's degree in Marketing/Business

Tools

Shopee Seller Center

Lazada Seller Center

TikTok Shop Seller Center

Job description

We are looking for a results-driven and analytical Senior E-commerce Specialist to support the E-commerce Lead in driving business growth across all online marketplaces. This role is responsible for managing day-to-day marketplace operations, executing high-impact campaigns, optimizing product visibility and conversion, analyzing business performance, and leading initiatives that improve sales, operational efficiency, and customer experience.

The ideal candidate has strong hands-on experience in marketplace management, is highly data-driven, and possesses the leadership skills to mentor team members, coordinate cross-functional initiatives, and identify opportunities that accelerate business growth.

Key Responsibilities:

Marketplace Operations & Campaign Management

• Plan, enroll, execute, and monitor promotional campaigns across all e-commerce platforms, ensuring timely implementation and accurate campaign setup.
• Ensure pricing, vouchers, bundles, discounts, promotions, and campaign mechanics are accurate and aligned with business objectives.
• Maintain compliance with marketplace policies, platform requirements, and operational standards.
• Build and maintain strong relationships with marketplace account managers to maximize campaign participation and unlock growth opportunities.

Product & Store Optimization

• Optimize product listings using marketplace SEO best practices, compelling product titles and descriptions, high-quality images, complete attributes, and enhanced content to improve search visibility and conversion.
• Monitor listing health, assortment completeness, and product content quality across all marketplaces.
• Collaborate with Marketing and Creative teams to ensure brand consistency and compelling online merchandising.

Performance Analysis & Business Growth

• Monitor, analyze, and report key business metrics, including:
• Traffic
• Conversion Rate (CVR)
• Average Order Value (AOV)
• Units Sold
• Customer Retention and Repeat Purchase Rate
• Conduct competitor and market analysis to identify pricing trends, promotional opportunities, assortment gaps, and emerging consumer behavior.
• Develop data-driven recommendations that improve sales performance, profitability, customer acquisition, and retention.
• Prepare daily, weekly, and monthly business performance reports with actionable insights and strategic recommendations.

Inventory & Cross-functional Collaboration

• Monitor inventory levels and coordinate with Supply Chain, Operations, and Procurement teams to maintain healthy stock availability and minimize stockouts.
• Work closely with Marketing, Sales, Finance, Customer Service, and Operations to ensure seamless campaign execution and marketplace operations.
• Support new product launches, assortment expansion, and seasonal campaigns.

Leadership & Process Improvement

• Support the E-commerce Lead in overseeing daily marketplace operations and ensuring timely execution of key initiatives.
• Mentor and provide guidance to junior team members while promoting accountability and continuous improvement.
• Identify process gaps and recommend improvements that enhance operational efficiency, reporting accuracy, and team productivity.
• Lead or participate in cross-functional projects that contribute to business growth and operational excellence.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, E-commerce, Commerce, or a related field.
• Minimum of 3–5 years of experience in e-commerce, marketplace management, or digital commerce, preferably within FMCG, retail, or consumer goods.
• Proven experience managing Shopee, Lazada, and TikTok Shop Seller Centers.
• Strong proficiency in Microsoft Excel or Google Sheets, including Pivot Tables, XLOOKUP/VLOOKUP, dashboards, and data analysis.
• Experience with marketplace advertising, sponsored solutions, campaign management, and promotional tools is an advantage.
• Strong analytical, organizational, and problem‑solving skills.
• Demonstrated ability to manage projects and coordinate cross‑functional teams.
• Excellent communication, presentation, and stakeholder management skills.
• Able to thrive in a fast‑paced, data‑driven, and results‑oriented environment.
• Amenable to work onsite from Monday to Friday, 8AM to 5PM.