Ecommerce Specialist

MRB Corp.; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

MRB Corp. is seeking an E-Commerce Specialist to manage daily marketplace operations across Shopee, Lazada, and TikTok Shop. You will execute campaigns, optimize product listings, monitor performance, and coordinate with internal teams to drive growth.

The ideal candidate is detail-oriented, analytical, and proactive, with 1–3 years in e-commerce. Proficiency in Excel/Sheets and strong communication skills are required. On-site role with a 7:00 AM to 5:36 PM schedule, Monday to Friday.

Qualifications

• Bachelor's degree in Marketing, Business Administration, E-Commerce, Commerce, or a related field is required.
• 1–3 years of relevant experience in e-commerce, marketplace management, digital marketing, or a related role.
• Hands-on experience with Shopee, Lazada, and/or TikTok Shop Seller Center is preferred.
• Proficient in Microsoft Excel or Google Sheets, including basic formulas, Pivot Tables, and data analysis.
• Experience in marketplace campaigns, promotions, vouchers, sponsored ads, or other marketplace tools is an advantage.

Responsibilities

• Manage daily operations across Shopee, Lazada, TikTok Shop, and other assigned e-commerce platforms.
• Assist in planning, enrolling, setting up, and monitoring marketplace campaigns and promotions.
• Ensure accurate implementation of pricing, vouchers, discounts, bundles, and campaign mechanics.
• Monitor campaign schedules, requirements, and platform deadlines.
• Coordinate with marketplace account managers regarding campaign participation and promotional opportunities.
• Create, update, and optimize product listings including titles, descriptions, images, pricing, and promotions.
• Monitor listing health, availability, and content quality to improve visibility and conversions.
• Prepare daily, weekly, and monthly e-commerce reports and provide actionable recommendations.

Skills

Analytical thinking

Problem-solving

Attention to detail

Communication

Coordination

Time management

Proactive

Target-driven

Education

Bachelor's degree in Marketing, Business Administration, E-Commerce, Commerce, or related field

Tools

Shopee Seller Center

Lazada Seller Center

TikTok Shop Seller Center

Microsoft Excel / Google Sheets

Job description

We are looking for a detail-oriented and results-driven E-Commerce Specialist to support the day-to-day management and growth of the Company's online marketplaces. The role will be responsible for marketplace operations, campaign execution, product listing optimization, performance monitoring, and coordination with internal teams to ensure smooth and effective e-commerce operations.

The ideal candidate is highly organized, analytical, proactive, and comfortable working with e-commerce platforms, sales data, and promotional campaigns. The candidate should also be able to identify opportunities to improve store performance, product visibility, conversion, and sales.

Key Responsibilities

Marketplace Operations & Campaign Execution

• Manage daily operations across Shopee, Lazada, TikTok Shop, and other assigned e-commerce platforms.
• Assist in planning, enrolling, setting up, and monitoring marketplace campaigns and promotions.
• Ensure accurate implementation of pricing, vouchers, discounts, bundles, and campaign mechanics.
• Monitor campaign schedules, requirements, and platform deadlines.
• Coordinate with marketplace account managers regarding campaign participation, platform concerns, and promotional opportunities.
• Ensure marketplace activities are executed accurately and on time.

Product Listing & Store Optimization

• Create, update, and optimize product listings, including product titles, descriptions, images, attributes, pricing, and promotional information.
• Ensure product listings are complete, accurate, and aligned with brand guidelines.
• Monitor product availability, assortment, listing health, and content quality.
• Identify opportunities to improve product visibility, traffic, conversion, and store performance.
• Coordinate with the Marketing and Creative teams for product content, banners, visuals, and online merchandising requirements.
  

E-Commerce Performance Monitoring & Reporting

• Monitor key marketplace performance metrics such as:
• Traffic
• Conversion Rate
• Average Order Value
• Units Sold
• Product Performance
​
• Campaign Performance
• Prepare daily, weekly, and monthly e-commerce reports.
• Analyze sales and campaign results and provide actionable observations and recommendations.
• Monitor competitor stores, pricing, promotions, product assortment, and marketplace activities.
• Identify opportunities to improve sales and overall store performance.
  

Inventory & Order Coordination

• Monitor product inventory across assigned marketplaces and coordinate with relevant teams regarding stock availability.
• Identify potential stockouts and excess inventory concerns.
• Coordinate with Supply Chain, Warehouse, Sales, Marketing, and Operations teams to support smooth marketplace operations.
• Assist in new product launches, seasonal campaigns, and promotional activities.
• Escalate marketplace and operational issues to the appropriate department for resolution.
  

Process Improvement & Team Support

• Maintain accurate marketplace records, reports, campaign trackers, and other e-commerce documentation.
• Identify process gaps and recommend improvements to increase efficiency and accuracy.
• Support the E-Commerce Lead/Manager in implementing marketplace strategies and initiatives.
• Coordinate with team members to ensure timely completion of assigned e-commerce activities.
• Stay updated on marketplace trends, platform features, promotional tools, and best practices.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, E-Commerce, Commerce, or a related field.
​
• 1–3 years of relevant experience in e-commerce, marketplace management, digital marketing, or a related role.
• Hands‑on experience with Shopee, Lazada, and/or TikTok Shop Seller Center is preferred.
• Proficient in Microsoft Excel or Google Sheets, including basic formulas, Pivot Tables, and data analysis.
​
• Experience in marketplace campaigns, promotions, vouchers, sponsored ads, or other marketplace tools is an advantage.
​
• Strong analytical and problem-solving skills.
​
• Good organizational and time-management skills.
​
• Strong attention to detail and accuracy.
​
• Good communication and coordination skills.
​
• Proactive, adaptable, and results-oriented.
​
• Able to work in a fast‑paced and target‑driven environment.
​
• Amenable to work onsite Monday to Friday, 7:00 AM to 5:36 PM.