Senior Director, Consumer Insights & Market Intelligence

HAVAS Ortega; Makati; On-site; PHP 670,000 - 1,116,000; Full time

Job summary

HAVAS Ortega in Makati, Philippines, seeks an Insights & Research professional to lead audience profiling, segmentation, and consumer insights to inform campaigns and client work. You will collaborate with strategy, creative, and PR teams to translate data into actionable recommendations and strategic narratives.

The role emphasizes quantitative and qualitative research, data triangulation, and developing dashboards and intelligence products.

Qualifications

• Bachelor's degree in marketing, communications, psychology, business, or related field.
• Significant experience in market research, consumer insights, strategic planning, analytics, or related disciplines.
• Experience working in advertising, communications, PR, media, consulting, or marketing environments preferred.
• Proficiency with research platforms, analytics tools, social listening, and data visualization tools.
• Strong stakeholder management and presentation capabilities.

Responsibilities

• Conduct audience profiling and segmentation to identify target consumer groups and behavioral patterns.
• Analyze consumer attitudes, motivations, and purchasing behaviors to uncover actionable insights.
• Assess brand health, positioning, and category performance using available research and analytics tools.
• Monitor market dynamics, industry developments, and emerging category trends.
• Perform competitive landscape analyses to identify opportunities, threats, and white-space opportunities for clients.
• Design and execute quantitative and qualitative research initiatives.
• Interpret data from multiple sources, including market research, social analytics, digital platforms, and third-party databases.
• Apply data triangulation and source validation methodologies to ensure insight accuracy and reliability.
• Conduct thematic analysis and synthesize findings into clear business and communications implications.
• Translate complex data and research findings into strategic recommendations.
• Collaborate with strategy, creative, and PR teams in campaign and communications planning.
• Contribute to the development of integrated marketing and communications strategies.
• Support new business pitches and client engagements through insight-led recommendations.
• Monitor cultural shifts, societal developments, consumer behaviors, and social media conversations.
• Identify emerging trends and their potential impact on brands and communications strategies.
• Provide ongoing intelligence on audience interests, cultural movements, and digital behaviors.
• Develop compelling presentations, reports, and visualizations that communicate research findings and strategic implications.
• Present insights and recommendations to internal stakeholders and clients.
• Simplify complex information into clear, engaging narratives that support decision-making.
• Champion data-informed thinking across teams.
• Support the adoption and utilization of intelligence, social listening, and analytics tools.
• Explore new methodologies, technologies, and data sources that enhance intelligence capabilities.
• Collaborate with regional and global intelligence teams on best practices, tools, and frameworks.
• Contribute to the development of dashboards, reporting frameworks, and intelligence products.

Skills

Stakeholder management

Presentation skills

Strategic thinking

Analytical thinking

Trend analysis

Education

Bachelor's degree in Marketing, Communications, Psychology, Business, Research, Statistics, or related field

Tools

Research platforms

Analytics tools

Social listening platforms

Data visualization

Job description

HAVAS Ortega in Makati, Philippines, seeks an Insights & Research professional to lead audience profiling, segmentation, and consumer insights to inform campaigns and client work. You will collaborate with strategy, creative, and PR teams to translate data into actionable recommendations and strategic narratives.

The role emphasizes quantitative and qualitative research, data triangulation, and developing dashboards and intelligence products.