Senior Delivery & Governance Lead

Wipro; Quezon City; Sur place; PHP 1 000 000 - 2 000 000; Plein temps

Résumé du poste

Wipro Limited in the Philippines seeks an experienced account operations leader to drive revenue growth, maximize process efficiency, and ensure excellent customer experience through supervision of daily operations, contract compliance, and capability development.

You will collaborate with senior stakeholders, plan strategic directions, monitor delivery metrics, ensure invoicing per SOW, and manage budgets and resources to prevent revenue leakage.

Qualifications

• Mortgage originations experience required.
• 5–8 years of experience in related operations or lending domains.
• Strong governance, cost optimization and stakeholder management.

Responsabilités

• Maximize process efficiency and cost effectiveness through strategic planning and governance.
• Lead strategy planning with senior stakeholders and identify new geographies for revenue.
• Ensure SLA adherence, green card delivery, and budgeting across the account.
• Oversee delivery governance, track performance metrics, and report to stakeholders.
• Ensure timely invoicing as per contract terms and maintain revenue integrity.

Description du poste

Wipro Limited in the Philippines seeks an experienced account operations leader to drive revenue growth, maximize process efficiency, and ensure excellent customer experience through supervision of daily operations, contract compliance, and capability development.

You will collaborate with senior stakeholders, plan strategic directions, monitor delivery metrics, ensure invoicing per SOW, and manage budgets and resources to prevent revenue leakage.