Csr - Collection Associate in Top Bpo. Salary upto 25K-40K

Gratitude Jobs Ahead Hr Inc; Quezon City; Sur place; PHP 279 000 - 446 000; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Résumé du poste

Gratitude Jobs Ahead Hr Inc in Quezon City is seeking a CSR Collection Associate for an on-site role. You will handle inbound and outbound calls for debt collection and negotiate payment arrangements with clients to resolve outstanding balances.

Requirements include a Bachelor's degree in Business Administration or related field and 5–8 years of experience in collections or customer service. You will maintain records, educate clients on payment options, and collaborate with the team to hit

Qualifications

• Bachelor's degree in Business Administration or related field.
• 5–8 years of experience in collections or customer service.
• Excellent communication and negotiation skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle a fast-paced environment with multiple priorities.

Responsabilités

• Handle inbound and outbound calls for debt collection.
• Negotiate payment arrangements with clients to resolve debts.
• Maintain accurate records of interactions and payment plans.
• Educate clients about payment options and credit impact.
• Collaborate with team to meet collection targets.

Connaissances

Excellent communication skills

Negotiation skills

Formation

Bachelor's degree in Business Administration or related field

Description du poste

Csr - Collection Associate in Top Bpo. Salary upto 25K-40K

On-site - Quezon City 5-10 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle inbound and outbound calls for debt collection activities.
• Negotiate payment arrangements with clients to resolve outstanding debts.
• Maintain accurate records of customer interactions and payment agreements.
• Educate clients about their payment options and the impact of debt on their credit.
• Collaborate with team members to meet collection targets and improve processes.

Requirements

• Educational Qualifications: Bachelor's degree in Business Administration or a related field
• Experience Level: 5-8 years of experience in collections or customer service
• Skills and Competencies: Excellent communication and negotiation skills
• Qualities and Traits: Strong problem-solving abilities and attention to detail
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple priorities
• Working Conditions: Typical office environment with a focus on team collaboration