CSR Collections Specialist (3-5 Yrs) — Signing Bonus

Gratitude Philippines; Muntinlupa; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

HMO

Annual company trip

Free meals

Sleeping quarters

Job summary

Gratitude Philippines seeks a seasoned CSR Collection Account professional for our Muntinlupa on-site office. You will manage collection accounts, communicate with clients about overdue balances, and negotiate payment plans to improve cash flow.

Requirements include a bachelor’s degree in finance or related field and 3–5 years in collections or accounts receivable, plus strong negotiation and interpersonal skills.

Qualifications

• Bachelor's degree in finance, business administration, or related field.
• 3-5 years in collections or accounts receivable.
• Strong negotiation and interpersonal skills.

Responsibilities

• Manage and oversee collection accounts to ensure timely payments.
• Communicate effectively with clients regarding overdue balances.
• Develop strategies for delinquent accounts and negotiate payment plans.
• Maintain detailed records of collections activity and customer interactions.
• Report on account status and collection goals to management.

Skills

Negotiation

Interpersonal skills

Education

Bachelor's degree in finance or related field

Job description

Gratitude Philippines seeks a seasoned CSR Collection Account professional for our Muntinlupa on-site office. You will manage collection accounts, communicate with clients about overdue balances, and negotiate payment plans to improve cash flow.

Requirements include a bachelor’s degree in finance or related field and 3–5 years in collections or accounts receivable, plus strong negotiation and interpersonal skills.