Senior Service Crew: Customer Care & Store Ops

Jollibee Group; Gapan; On-site; PHP 167,000 - 234,000; Full time

Job summary

Jollibee Group in the Philippines is seeking a Service Crew to provide exceptional customer service, take and serve orders, and maintain cleanliness and sanitation across the store in Nueva Ecija, Gapan. You will work as part of a team, support multiple store areas, and handle demanding conditions with a positive attitude.

The role emphasizes food safety, customer satisfaction, and reliable teamwork to ensure quality service for every guest.

Qualifications

• High School graduates are welcome to apply.
• Willing to learn and work as part of a team.
• Responsible, patient, and hardworking.
• Committed to cleanliness, safety, and quality service.

Responsibilities

• Providing good customer service and attending to customers' needs.
• Taking and serving customers their orders.
• Dealing with customer feedback with a positive attitude.
• Regular sanitation.
• Lending a hand to different store areas whenever it is needed.
• Physical work includes standing for long periods, reaching counter tops/high storage shelves, being exposed to heavy smoke and steam, and lifting heavy restaurant equipment/ingredients.

Skills

Customer Service

Sales

Leadership

Management

Food Safety

Operating Systems

Coaching

Teamwork

Administration

Compliance

Education

High School Diploma

Job description

Jollibee Group in the Philippines is seeking a Service Crew to provide exceptional customer service, take and serve orders, and maintain cleanliness and sanitation across the store in Nueva Ecija, Gapan. You will work as part of a team, support multiple store areas, and handle demanding conditions with a positive attitude.

The role emphasizes food safety, customer satisfaction, and reliable teamwork to ensure quality service for every guest.