Senior Complex Billing & Revenue Analyst

WTW; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

WTW in Manila is seeking a Complex Billing Analyst to support contract-to-cash processes for key clients, ensuring revenue is recognized in line with policy. You will partner with consultants and stakeholders to optimize billing setup and respond to inquiries.

The role requires 5–8+ years in billing or finance, experience with ERP systems (Oracle), strong Excel skills, and the ability to meet deadlines. You will collaborate across teams to drive process improvements and accurate invoicing.

Qualifications

• 5-8+ years of billing, revenue management, project accounting, or finance experience.
• Oracle (or other ERP platform) Project Accounting, Accounts Receivable experience
• Experience managing complex client portfolios in shared services/internal service delivery role desirable
• Understanding of accounting processes
• Strong customer service interactions and ability to communicate professionally across channels
• Adaptable to learn new processes, concepts, and skills
• Ability to interpret and analyze financial data
• Attention to detail and ability to resolve exceptions
• Ability to work well under pressure and meet deadlines
• Strong interpersonal, coaching and negotiating skills; able to work in a team or independently
• Excellent verbal and written communication skills
• Flexibility with duties and scope of work
• Proficiency in MS Excel; MS Word, Access and PowerPoint
• Bachelor’s degree in Accounting or Finance

Responsibilities

• Provide contract-to-cash support to consultants for major clients.
• Ensure revenue is recognized according to policies.
• Prepare and send final bills with necessary documentation on time.
• Respond to billing inquiries and resolve issues; escalate when needed.
• Support ad-hoc reporting requests from the client team.
• Drive process improvements and tools in billing; participate in system testing.
• Collaborate with cross-functional teams to ensure compliance.
• Interface with other WTW teams to ensure cross-team responsibilities.
• Plan work to realize SLA objectives.
• Assist in collection outreaches when needed.

Skills

Billing & revenue management

Contract-to-cash processes

Customer service & communication

Analytical thinking

Detail-oriented

Deadline-driven

Team collaboration

Education

Bachelor’s degree in Accounting or Finance

Tools

Oracle Project Accounting

MS Excel

MS Word

MS PowerPoint

MS Access

Job description

WTW in Manila is seeking a Complex Billing Analyst to support contract-to-cash processes for key clients, ensuring revenue is recognized in line with policy. You will partner with consultants and stakeholders to optimize billing setup and respond to inquiries.

The role requires 5–8+ years in billing or finance, experience with ERP systems (Oracle), strong Excel skills, and the ability to meet deadlines. You will collaborate across teams to drive process improvements and accurate invoicing.