Overview
The Senior Commerce Specialist (E-Commerce Media Planning) will be responsible for leading the strategic planning, execution, and optimization of e-commerce media campaigns across platforms such as Shopee, Lazada, and TikTok Shop. This role requires a blend of strong media planning expertise, client management skills, and a deep understanding of e-commerce ecosystems. The specialist will work closely with brand teams, finance, the Ad Ops team, and the affiliate team to deliver efficient, data‑driven campaigns that maximize GMV and ROI.
Responsibilities
- Media Planning & Strategy
- Develop full‑funnel e‑commerce media strategies aligned with client business goals, category priorities, and platform best practices.
- Translate briefs into actionable media plans covering Always‑On, Payday, and Mega Day campaigns.
- Recommend optimal media mix, budget allocations, and platform‑specific tactics (e.g., GMV Max, Sponsored Discovery, Live Ads).
- Campaign Management & Ad Ops Oversight
- Oversee end‑to‑end campaign setup and execution in collaboration with the Ad Ops team, ensuring accuracy of targeting, ad types, creatives, and budgets.
- Provide direction and guidance to Ad Ops for smooth implementation and troubleshooting of delivery, pacing, and optimization issues.
- Drive campaign performance with continuous optimization across CR, GMV, and ROAS.
- Client & Stakeholder Management
- Act as a day‑to‑day point of contact for brand leads, providing proactive recommendations and insights.
- Prepare and deliver performance reports, campaign post‑mortems, and quarterly business reviews.
- Collaborate with cross‑functional teams including Brand, Finance, Ad Ops, and Affiliates to ensure smooth execution.
- Performance Analysis & Insights
- Monitor key KPIs and identify trends, risks, and opportunities.
- Leverage dashboards, trackers, and platform data to generate actionable insights.
- Recommend new test‑and‑learn initiatives to continuously improve performance.
Qualifications
- 2–5 years of experience in digital or ecommerce media planning, preferably within a brand, agency, platform, or enabler environment.
- Strong understanding of e‑commerce ad products on Shopee, Lazada, and TikTok Shop (GMV Max, Sponsored Ads, Live Selling).
- Experience managing ad campaign executions.
- Analytical mindset with experience handling large datasets and extracting insights.
- Proven experience in client‑facing roles with excellent communication and presentation skills.
- Highly organized, proactive, and able to manage multiple campaigns simultaneously.
- Bachelor’s degree in Marketing, Business, or related field preferred.