Role Purpose
The Senior Cloud & Infrastructure Engineer will deliver complex cloud transformation, infrastructure modernisation, migration, security, backup and disaster recovery engagements for enterprise and mid-market customers. The role combines deep hands-on engineering with customer discovery, solution design, technical leadership and disciplined project delivery from assessment through cutover and operational handover.
Key Responsibilities
- Lead technical discovery workshops, infrastructure assessments, dependency analysis and requirements gathering with customer stakeholders.
- Design practical Azure, hybrid cloud, private cloud, Microsoft 365, identity, networking, backup and disaster recovery solutions aligned to business requirements.
- Produce high-level and low-level designs, implementation plans, migration runbooks, rollback plans, effort estimates and operational handover documentation.
- Deliver end-to-end server, application, file services, Active Directory, Microsoft 365 tenant and cloud infrastructure migrations.
- Plan and coordinate replication, cutover, validation and transition activities while minimising service disruption and delivery risk.
- Implement and improve Windows Server, Active Directory, DNS, DHCP, Group Policy, VMware vSphere, Hyper‑V and related infrastructure platforms.
- Deliver backup, recovery and business continuity solutions using technologies such as Azure Backup, Azure Site Recovery, Veeam, Datto BCDR and Zerto.
- Apply security‑by‑design principles across identity, endpoint, network segmentation, vulnerability management and Microsoft security capabilities.
- Act as a trusted technical advisor, translating business needs into clear options, trade‑offs and implementation recommendations.
- Coordinate engineers, architects, project managers, vendors and customer teams; mentor peers and provide technical leadership during complex engagements.
Core Technical Requirements
- Cloud & Hybrid Microsoft Azure IaaS/PaaS; landing zones; Azure networking, storage, governance and security; hybrid architecture; cloud adoption and migration planning.
- Microsoft Infrastructure Windows Server 2008 R2‑2019 or later; Active Directory; DNS; DHCP; Group Policy; WSUS; identity and access management.
- Virtualisation VMware vSphere and Microsoft Hyper‑V administration, assessment, consolidation and migration experience; private cloud modernisation.
- Migration Server, application and file migrations; AD consolidation and multi‑forest migration; Microsoft 365 tenant‑to‑tenant migration; cutover and validation.
- Backup & DR Azure Backup, Azure Site Recovery, Veeam, Datto BCDR and/or Zerto; recovery architecture, testing and business continuity planning.
- Networking & Security VPNs, hybrid connectivity, segmentation, load balancing concepts, Microsoft Defender, vulnerability management and security uplift programs.
- Modern Workplace Microsoft 365, Intune, MDM/MAM, endpoint management, patching, monitoring and automation; Datto RMM exposure is advantageous.
- Documentation & Delivery HLD/LLD documentation, runbooks, estimation, technical assessments, project delivery governance and operational handover.
Experience & Qualifications
- 10+ years of progressive cloud, infrastructure or systems engineering experience, ideally within an MSP, technology solution provider or professional services environment.
- Demonstrated success delivering customer‑facing infrastructure transformation and migration projects across multiple industries.
- Strong Microsoft Azure, Microsoft 365, Windows Server, Active Directory and virtualisation capability.
- Experience leading technical workstreams and coordinating multidisciplinary delivery teams.
- Excellent written and verbal communication, with the ability to present technical recommendations to both technical and business stakeholders.
- Relevant Microsoft certifications are strongly preferred. Examples include Azure Administrator, Azure Solutions Architect, Windows Server, Microsoft 365 or Security certifications.
- ITIL Foundation and vendor certifications in backup, disaster recovery, virtualisation or security are advantageous.