Senior Channel Strategy & Performance Lead

ICICI Prudential Life Insurance; Hinoba-an; On-site; PHP 300,000 - 600,000; Full time

Job summary

ICICI Prudential Life Insurance is seeking a channel performance specialist to design and manage KPIs across PAN India and drive strategy via channel managers and business teams. You will track sales performance through MIS, handle escalations, and train teams on products and processes.

You will coordinate with cross-functional teams to ensure seamless service delivery, launch monthly channel goals, and analyze data to improve channel performance and meet targets.

Responsibilities

• Designing and managing KPI’s for PAN India
• Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team
• Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance
• Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response
• Assist and train business team for new and existing products or process through periodical training interventions
• Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirement
• Launch monthly channel goal sheet and prepare presentations for the performance updates on regular basis
• Track channel deliverables and provide key inputs basis analysis to improve channel performance and achieve channel objectives
• Timely delivery to adhoc channel related data requirements and analysis
• Multiple stakeholder management and multitask management

Job description

ICICI Prudential Life Insurance is seeking a channel performance specialist to design and manage KPIs across PAN India and drive strategy via channel managers and business teams. You will track sales performance through MIS, handle escalations, and train teams on products and processes.

You will coordinate with cross-functional teams to ensure seamless service delivery, launch monthly channel goals, and analyze data to improve channel performance and meet targets.