Senior Business Process & Data Quality Analyst

Vertere Global Solutions, Inc.; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

Vertere Global Solutions, Inc. is seeking an experienced Business Process Analyst to document and assess existing business processes and data workflows.

You will identify gaps, root causes of data quality issues, and design controls to prevent recurrence, coordinating with IT, Operations, Customer Service, and external service providers. You will define data validation requirements, SOPs, and maker-checker processes, supporting automation initiatives.

Qualifications

• Bachelor's degree in IT, CS, IS, business administration, or related field.
• 5+ years of experience as a Business Analyst or BPA, with process analysis experience.
• Experience in at least one data migration, system implementation, or data remediation project.
• Background in financial services, onboarding, KYC, or back-office operations is preferred; brokerage/capital markets is a plus.
• Strong process mapping skills using BPMN, Visio, Lucidchart, or similar tools.
• Experience in requirements gathering, documentation, and stakeholder coordination.
• Ability to interpret data and understand basic SQL query outputs.
• Experience designing operational controls, including data validation and reconciliation.
• Comfortable working with technical teams and external providers to translate requirements into solutions.
• Strong analytical, communication, facilitation, and problem-solving skills.
• Lean Six Sigma, CBAP, or equivalent certification is an advantage.

Responsibilities

• Conduct interviews with onboarding, customer service, operations, IT, and providers to document processes.
• Map end-to-end processes from data extraction to transaction mapping.
• Document batch-ingestion logic and automated approvals with technical teams.
• Review current practices to identify data inconsistencies.
• Collaborate with Data Analysts to translate data errors to root causes.
• Define rules to distinguish legitimate data changes from corruption.
• Specify data validation, exception reporting, maker-checker workflows, and file integrity controls.
• Develop improved process flows and SOPs with supporting docs.
• Conduct training and monitor adoption of revised processes and controls.
• Document rules and patterns to support future automation and RPA initiatives.

Skills

Analytical skills

Communication skills

Facilitation

Problem-solving

Business process analysis

SQL basics

Requirements gathering

Stakeholder coordination

Process mapping

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field

Tools

BPMN

Microsoft Visio

Lucidchart

Job description

Vertere Global Solutions, Inc. is seeking an experienced Business Process Analyst to document and assess existing business processes and data workflows.

You will identify gaps, root causes of data quality issues, and design controls to prevent recurrence, coordinating with IT, Operations, Customer Service, and external service providers. You will define data validation requirements, SOPs, and maker-checker processes, supporting automation initiatives.