Senior Business Development Director: Growth & CX

AON; Makati; On-site; PHP 350,000 - 700,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Job summary

Aon Philippines is seeking an Associate Director - Business Development to lead client accounts, build strategic partnerships, and grow market share in the Philippines. The role focuses on channel management, CX improvements, and data-driven sales strategies to deliver measurable results.

You will design marketing plans, oversee projects, and present insights to stakeholders while upholding risk management standards.

Qualifications

• Proven experience in Account Management and Channel Management, preferably within insurance or financial services.
• Demonstrable expertise in enhancing Customer Experience (CX) and Customer Relationship Management.
• Strong analytical skills with proficiency in Data Analysis.
• Extensive experience in developing and executing successful Marketing Strategies.
• Excellent Project Management skills with a track record of successful project delivery.
• Proficiency in Report Writing and presenting complex information clearly.
• Solid understanding and practical application of Risk Management principles.
• Results-oriented with a strong background in Sales, including Sales Forecasting, Sales Presentations, Sales Process optimization, and Strategic Selling.
• Experience in developing and delivering Training Workshops.

Responsibilities

• Lead and manage a portfolio of key client accounts, fostering strong relationships and identifying opportunities for growth and expansion.
• Develop and implement effective channel management strategies to optimize sales performance and market reach.
• Enhance the overall customer experience (CX) by identifying areas for improvement, implementing best practices, and ensuring client satisfaction.
• Manage and cultivate customer relationships through proactive engagement and effective communication.
• Conduct thorough data analysis to identify market trends, client needs, and sales opportunities, translating insights into actionable strategies.
• Develop and execute comprehensive marketing strategies to promote Aon's offerings and enhance brand presence.
• Oversee and manage various projects from initiation to completion, ensuring timely delivery and adherence to budget.
• Prepare and present clear, concise, and impactful reports to internal and external stakeholders.
• Apply robust risk management principles to identify, assess, and mitigate potential risks for clients and the company.
• Drive sales growth through strategic planning, execution, and monitoring of sales
• Utilize sales forecasting techniques to predict future sales trends and inform business decisions.
• Develop and deliver compelling sales presentations to prospective and existing clients.
• Optimize the sales process to improve efficiency, effectiveness, and client conversion rates.
• Employ strategic selling methodologies to understand client needs and position Aon's solutions effectively.
• Design and deliver training workshops to enhance the skills and knowledge of the sales and client service teams.

Skills

Account Management

Channel Management

CX Improvement

Data Analysis

Marketing Strategy

Project Management

Report Writing

Risk Management

Sales

Forecasting

Presentations

Process Optimization

Strategic Selling

Training Workshops

Job description

Aon Philippines is seeking an Associate Director - Business Development to lead client accounts, build strategic partnerships, and grow market share in the Philippines. The role focuses on channel management, CX improvements, and data-driven sales strategies to deliver measurable results.

You will design marketing plans, oversee projects, and present insights to stakeholders while upholding risk management standards.