Senior Business Analyst: Drive Digital Transformation & UX

Sodexo On- Site Services Philippines, Inc.; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Sodexo On-Site Services Philippines, Inc. is seeking an experienced Business Analyst in Metro Manila to translate business needs into clear functional specs and user stories.

You will collaborate with stakeholders, developers, and QA to ensure solutions deliver tangible improvements. The role covers requirements gathering, process improvement, SDLC support, UAT, and stakeholder management, with a focus on measurable benefits and user experience.

Qualifications

• 8+ years of experience as a Business Analyst, preferably in software/technology.
• Strong ability to gather, analyze, and document requirements.
• Hands-on experience across the SDLC.
• Experience collaborating with developers, QA, architects, project managers, and stakeholders.
• Strong background in UAT and requirements validation.
• Familiarity with Agile/Scrum and traditional delivery methodologies.
• Ability to manage multiple projects and stakeholder groups.

Responsibilities

• Meet with stakeholders to understand business needs, goals, and challenges.
• Gather, analyze, and document requirements for new systems, enhancements, and projects.
• Translate business requirements into functional specifications and user stories for development teams.
• Evaluate requirements to ensure they are complete, feasible, and aligned with business objectives.
• Manage requirement changes and assess their impact on projects.
• Collaborate with developers, architects, and project teams to design effective solutions.
• Support the full SDLC, from planning to deployment.
• Create test scenarios and acceptance criteria for UAT.
• Coordinate testing activities and validate solutions before deployment.
• Communicate technical concepts clearly to both business and technical teams.

Skills

Business analysis

Requirements gathering

SDLC

UAT

Agile/Scrum

Stakeholder management

Process improvement

User experience

Data mapping

SQL basics

Documentation

Communication

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering

BA/PM certifications (optional)

Tools

Jira

Azure DevOps

Confluence

SharePoint

Microsoft Visio

Lucidchart

Microsoft Excel

PowerPoint

Microsoft Teams

SQL tools

Triskell

Job description

Sodexo On-Site Services Philippines, Inc. is seeking an experienced Business Analyst in Metro Manila to translate business needs into clear functional specs and user stories.

You will collaborate with stakeholders, developers, and QA to ensure solutions deliver tangible improvements. The role covers requirements gathering, process improvement, SDLC support, UAT, and stakeholder management, with a focus on measurable benefits and user experience.