Senior BI & Analytics Specialist - Hybrid Manila

TELUS Digital; Philippines; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

TELUS Digital is seeking a Senior Business Intelligence & Analytics Specialist (P3) to join the Client Success & Retention Team. You will lead analytics strategy, transform data into actionable intelligence, and drive ROI for global clients.

You will work on dashboards, experiments, and advanced modeling using Python, SQL, and cloud data environments. The role requires strong data storytelling, collaboration with program managers, and the ability to scale analyses for large datasets.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or equivalent.
• Strong ability to communicate insights to technical and non-technical stakeholders.

Responsibilities

• Understand business processes and requirements to identify opportunities for improvement or optimization through the use of data analytics.
• Collect, analyze, and interpret large datasets to develop actionable business insights and recommendations.
• Design and analyze experiments and statistical tests to uncover drivers of performance and label patterns.
• Build dashboards, reports, and automated monitoring systems in Looker, PowerBI, SiSense, or other similar BI tools.
• Identify and highlight potential biases or preferences in labeling data (e.g., topic-specific or cultural/linguistic bias)
• Collaborate with program managers to translate findings into operational and client-facing insights
• Conduct applied analytics using Python, SQL, Big-Query, and statistical modeling, with opportunities to apply predictive modeling, NLP (Natural Language Processing), and bias detection algorithms
• Manage and explore datasets ranging from structured datasets to larger-scale rater outputs (scaling to millions of rows as needed).
• Drive process improvements and automation, surfacing insights that reduce variability, improve efficiency, and strengthen program resilience.
• Evaluate and improve existing business intelligence models to create best-in-class solutions

Skills

Python

SQL

R

Statistical modeling

Experiment design

Looker

Sisense

Tableau

Power BI

GCP

Communication

Presentations

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Looker

Sisense

Tableau

Power BI

Google Cloud Platform

Job description

TELUS Digital is seeking a Senior Business Intelligence & Analytics Specialist (P3) to join the Client Success & Retention Team. You will lead analytics strategy, transform data into actionable intelligence, and drive ROI for global clients.

You will work on dashboards, experiments, and advanced modeling using Python, SQL, and cloud data environments. The role requires strong data storytelling, collaboration with program managers, and the ability to scale analyses for large datasets.