Senior BI & Analytics Specialist - Hybrid Manila

US Health Partners, LLC; Manila; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

TELUS Digital in Manila seeks a Senior Business Intelligence & Analytics Specialist to lead data-driven insights for the Client Success & Retention Team. You will transform data into actionable intelligence, drive operational excellence, and deliver measurable ROI for global clients.

Responsibilities include designing experiments, building dashboards in Looker, Power BI, and SiSense, and collaborating with program managers to turn findings into client-facing insights while leveraging Python,

Qualifications

• Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems) or equivalent experience.

Responsibilities

• Understand business processes and requirements to identify opportunities for improvement or optimization through the use of data analytics
• Collect, analyze, and interpret large datasets to develop actionable business insights and recommendations
• Design and analyze experiments and statistical tests to uncover drivers of performance and label patterns
• Build dashboards, reports, and automated monitoring systems in Looker, PowerBI, SiSense, or other similar BI tools.
• Identify and highlight potential biases or preferences in labeling data (e.g., topic-specific or cultural/linguistic bias)
• Collaborate with program managers to translate findings into operational and client-facing insights
• Conduct applied analytics using Python, SQL, Big-Query, and statistical modeling, with opportunities to apply predictive modeling, NLP (Natural Language Processing), and bias detection algorithms
• Manage and explore datasets ranging from structured datasets to larger-scale rater outputs (scaling to millions of rows as needed).
• Drive process improvements and automation, surfacing insights that reduce variability, improve efficiency, and strengthen program resilience.
• Evaluate and improve existing business intelligence models to create best-in-class solutions

Skills

Python

SQL

R

Statistical modeling

Experimental design

Looker

Power BI

Sisense

Tableau

GCP

Communication

Stakeholder management

Education

Bachelor's degree in CS/IS

Tools

Looker

Power BI

Sisense

Tableau

Job description

TELUS Digital in Manila seeks a Senior Business Intelligence & Analytics Specialist to lead data-driven insights for the Client Success & Retention Team. You will transform data into actionable intelligence, drive operational excellence, and deliver measurable ROI for global clients.

Responsibilities include designing experiments, building dashboards in Looker, Power BI, and SiSense, and collaborating with program managers to turn findings into client-facing insights while leveraging Python,