Senior Banking Operations Lead

MicroSourcing; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Above-market compensation

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Flexible work arrangements

Job summary

MicroSourcing is hiring a Senior Banking Officer to join our onsite team in Eastwood, Quezon City. You will handle cash allocations, reconciliations, and payments across multiple accounts, ensuring accurate processing of EFTs, direct debits, and reversals.

You will support branch admin teams, manage user access to banking platforms, and drive process improvements with IT. A tertiary degree and 3–5 years of experience in banking operations are preferred.

Qualifications

• Minimum 3–5 years of dedicated experience in banking operations, AR, and cash allocation.

Responsibilities

• Process and allocate daily EFTPOS, EFT, Direct Debit, and Lockbox receipts accurately.
• Investigate, track, and clear unapplied or unidentified cash receipts; approve and authorize debtor refunds per delegation.
• Perform daily and monthly bank reconciliations for multiple accounts; handle bank dishonors and direct debit files.
• Manage user access setups for banking platforms; administer automated direct debit setup requests.
• Field and resolve banking queries from branch teams; provide training to branch admin personnel.
• Collaborate with IT to test and implement payment automation in ERP (Pronto).
• Circulate banking dashboards and support Month-End Close activities.

Skills

Banking operations

Accounts Receivable

Cash allocation

Bank reconciliations

Automated payments

Excel skills

Stakeholder support

Education

Accounting/Finance degree

Tools

Pronto ERP

NetSuite

SAP

JDE

Job description

Discover your 100% YOU with MicroSourcing!

Position: Senior Banking Officer

Location: Eastwood, Libis, Quezon City

Work setup & shift: Onsite| Day Shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your role

As a Senior Banking Officer, You Will

• Debtor & Cash Allocations: Process and allocate daily EFTPOS, EFT, Direct Debit, and Lockbox receipts accurately using customer remittances and branch instructions.
• Unapplied Cash & Refunds: Investigate, track, and clear unapplied or unidentified cash receipts; approve and authorize debtor account refunds according to delegation limits.
• Bank Reconciliations & Dishonors: Perform daily and monthly bank reconciliations for ANZ, CBA, and other accounts; process bank dishonors, rejected credit card transactions, and direct debit files.
• Bank Portal & User Administration: Manage user access setups for Cybersource and banking platforms; administer automated direct debit setup requests.
• Branch & Admin Support: Field and resolve incoming banking and debtor queries from branch teams; provide training and guidance to branch admin personnel.
• System & Process Improvement: Partner with corporate admin and IT teams to test, gather requirements for, and implement payment automation and error resolution in the Pronto ERP system.
• Reporting & EOM Close: Circulate daily/monthly banking dashboards and complete all Month-End Close (EOM) banking activities against strict operational checklists.
  
  

Non-negotiables

What You Need:

• Experience: Minimum 3–5 years of dedicated experience in banking operations, Accounts Receivable (AR), and cash allocation.
• Bank Reconciliation Expertise: Proven background reconciling multi-bank accounts (e.g., ANZ, CBA) and managing bank dishonors/unapplied cash.
• Automated Payment Platforms: Direct experience managing automated payment streams (EFT, Direct Debit, Credit Card gateways like Cybersource, and Lockbox).
• Advanced MS Excel Skills: Proficiency with functions like VLOOKUP/XLOOKUP, Pivot Tables, and data matching for large-volume cash reconciliations.
• Stakeholder Support: Strong written and verbal communication skills to support branch admin networks and resolve daily banking queries.
  
  

Preferred Skills/Experience

• Tertiary degree in Accounting, Finance, or a related business discipline.
• Direct hands-on experience using the Pronto ERP system (or similar enterprise ERPs like NetSuite, SAP, or JDE).
• Background in payment automation, UAT system testing, and ERP process enhancement projects.
• Prior experience in multi-branch retail, wholesale distribution, or commercial equipment sectors.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply.*