Senior AWS Cloud Engineer - GenAI & Connect Solutions

ConnectOS; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

ConnectOS is seeking a proactive engineer to provide incident triage and resolution for Amazon Connect integrations. You will support the Australian development team, troubleshoot and optimise Connect-based solutions, and develop integrations and GenAI features tailored to telephony processes.

Ideal candidates have fullstack dev and cloud engineering experience, with hands-on work in TypeScript, C#, AWS, Python, Go, Rust and SQL.

Qualifications

• Background in software/web development helpful for debugging and client issue resolution.
• Experience with AWS and cloud architecture best practices.
• Strong familiarity with TypeScript, C#, Python and SQL across fullstack projects.

Responsibilities

• Provide incident triage and resolution for ConnectOS clients.
• Offer Amazon Connect engineering support to the Australian development team.
• Troubleshoot, implement and optimise Amazon Connect solutions for client projects.
• Develop and extend Connect workflows with data dips, 3rd party apps, Lambda functions, and GenAI integrations.
• Support GenAI product offerings in telephony related to Amazon Connect processes to boost efficiency.

Skills

Fullstack development

DevOps

Typescript

C#

AWS

Python

Go

Rust

SQL

Job description

ConnectOS is seeking a proactive engineer to provide incident triage and resolution for Amazon Connect integrations. You will support the Australian development team, troubleshoot and optimise Connect-based solutions, and develop integrations and GenAI features tailored to telephony processes.

Ideal candidates have fullstack dev and cloud engineering experience, with hands-on work in TypeScript, C#, AWS, Python, Go, Rust and SQL.