Senior Associate, Transition & Process Automation

PwC Acceleration Center Manila; Taguig; On-site; PHP 700,000 - 1,500,000; Full time

Job summary

PwC Acceleration Center Manila is seeking an experienced Transition Tools & Reporting Senior Associate to streamline operations and optimize managed services. You will lead delivery teams, focus on process improvements and automation, and manage delivery performance across client engagements.

You will collaborate with clients and internal teams to identify opportunities for cost reduction and efficiency gains, while mentoring junior staff and upskilling the team in delivery excellence and

Qualifications

• Bachelor's degree required.
• 4–8 years of experience recommended.
• Proficiency in English (spoken and written).

Responsibilities

• Managing the transition and execution of managed services to optimize client operations.
• Leading delivery teams in implementing process improvements and automation solutions.
• Overseeing service delivery and performance management with project management techniques.
• Engaging with stakeholders to identify and address operational challenges and opportunities.
• Developing and refining tools and methodologies for continuous process improvement.
• Analyzing data to inform insights and recommendations for service enhancements.
• Collaborating with clients to streamline operations and reduce costs through strategic outsourcing.
• Mentoring junior team members to foster growth and development.

Skills

Automation

Operations management

Data analysis

Stakeholder management

Process improvement

Digital transformation

Mentoring

English proficiency

Education

Bachelor's degree

Job description

PwC Acceleration Center Manila is seeking an experienced Transition Tools & Reporting Senior Associate to streamline operations and optimize managed services. You will lead delivery teams, focus on process improvements and automation, and manage delivery performance across client engagements.

You will collaborate with clients and internal teams to identify opportunities for cost reduction and efficiency gains, while mentoring junior staff and upskilling the team in delivery excellence and