Senior/Associate Project Management (SPX Express)?

Shopee; Philippines; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Shopee Philippines is seeking a senior PMO leader to plan, lead, and execute strategic CTO projects across First Mile to Last Mile operations. You will partner with Performance Control and Quality Control to improve SLAs and reduce losses, while coordinating with Fleet Subcon teams for capacity optimization.

You will oversee a team of Project Support Associates, drive adoption of key tools, and report progress to the Control Tower Lead and Head of CTO.

Qualifications

• 4-6 years of experience in PMO, project management, or operational excellence in express delivery, 3PL, e-commerce logistics, or logistics network expansion.
• Comprehensive operational knowledge across direct logistics networks, Seller Onsite operations, retail drop-off models, and outsourced Last Mile models (Agent Model & 3PL/LM Partners).
• Proven track record in managing cross-functional projects, managing external partners, and driving field adoption.
• Advanced analytical and data-driven problem-solving capabilities (SQL, Power BI, Advanced Excel).
• Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, Business, or related fields.

Responsibilities

• Plan, lead, and execute strategic CTO projects spanning First Mile, Direct Delivery, Mega Hub, and Last Mile operations.
• Improve SLA performance, reduce Stuck/Lost packages and HVI losses, and streamline RR and COP processes.
• Optimize fleet capacity with Fleet Subcon teams to improve utilization, route efficiency, and subcontractor costs.
• Govern productivity, overtime budget control, and asset utilization with Resource Planning teams.
• Drive field adoption and improvements for operational tools (e.g., Smart Map, FLM systems, Direct Delivery tracking).
• Lead and report progress of projects, manage Project Support Associates, and establish PMO governance.

Skills

PMO experience

Project management

Operational excellence

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree in Industrial Engineering / Supply Chain Management / Logistics / Business

Tools

SQL

Power BI

Advanced Excel

Job description

Job Description:

• End-to-End CTO Project Leadership: Plan, lead, and execute strategic projects spanning First Mile (including AG & LP), Direct Delivery, Mega Hub, and Last Mile operations.
• Operational Performance & Quality Initiatives: Partner with Performance Control and Quality Control teams to implement project solutions targeting network SLA improvements, reduction of Stuck/Lost packages and High-Value Item (HVI) losses, and streamlining Return & Refusal (RR) and COP processes.
• Fleet & Capacity Optimization: Work alongside Fleet Subcon teams (In-City, FM, and LM Fleet Planning) to run fleet utilization, route efficiency, and subcontractor cost-optimization projects.
• Resource & Efficiency Governance: Collaborate with Resource Planning (Shift, OT, and Asset teams) to manage projects focused on productivity enhancement, overtime budget control, and operational asset utilization.
• System & Tool Enablement: Coordinate with Support Functions to drive field adoption and continuous improvements for operational tools (e.g., Smart Map, FLM systems, Direct Delivery tracking).
• Team Leadership & Reporting: Manage Project Support Associates, track project milestones, establish PMO governance, and report project progress directly to the Control Tower Lead and Head of CTO.

Requirements:

• 4-6 years of experience in PMO, project management, or operational excellence in express delivery, 3PL, e-commerce logistics, or logistics network expansion.
• Comprehensive operational knowledge across direct logistics networks, Seller Onsite operations, retail drop-off models, and outsourced Last Mile models (Agent Model & 3PL/LM Partners).
• Proven track record in managing cross-functional projects, managing external partners, and driving field adoption.
• Advanced analytical and data-driven problem-solving capabilities (SQL, Power BI, Advanced Excel).
• Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, Business, or related fields.