Senior Application Support Engineer – Production & Automation

DTCC; Makati; Hybrid; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Base pay and annual incentive

Health and life insurance

Pension/Retirement benefits

Paid Time Off and other leaves

Flexible/hybrid work model

Job summary

DTCC in Manila seeks an experienced IT professional to design, deploy, and support critical software solutions within a hybrid work model. You will work with development and operations teams to ensure secure, reliable technology that supports global capital markets.

Applicants should have 5+ years of related experience, a Bachelor's degree or equivalent, and hands-on skills in Unix/Linux, SQL/PLSQL, and cloud platforms. DTCC offers comprehensive benefits and strong growth opportunities.

Qualifications

• Minimum of 5 years of related experience.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Verify analysis and implement changes to prevent incident recurrence.
• Resolve critical application alerts and production defects with impact analysis.
• Update knowledge articles and runbooks with development teams.
• Collaborate with internal teams to answer application issues and escalate as needed.
• Validate responses to information requests from audits.
• Review and execute DR scripts during outages with BCM evidence.
• Identify automation opportunities to reduce manual monitoring effort.
• Partner with development teams for input into design and development stages.
• Execute deployment plans for pre-production/production code and vendor upgrades.
• Align risk and control processes in day-to-day responsibilities; escalate when needed.

Skills

Unix/Linux

SQL/PLSQL

DB2/Oracle/Snowflake

Monitoring Tools

Cloud AWS/Azure/OpenShift

Scheduling Tools

Middleware

Messaging Queues

Scripting

ETL Tools

Education

Bachelor's degree or equivalent

Tools

DB2

Oracle

Snowflake

Splunk

DynaTrace

Grafana

Job description

DTCC in Manila seeks an experienced IT professional to design, deploy, and support critical software solutions within a hybrid work model. You will work with development and operations teams to ensure secure, reliable technology that supports global capital markets.

Applicants should have 5+ years of related experience, a Bachelor's degree or equivalent, and hands-on skills in Unix/Linux, SQL/PLSQL, and cloud platforms. DTCC offers comprehensive benefits and strong growth opportunities.