Senior App Support Engineer - Open C SME, Cross-Team Impact

Accenture PLC; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture PLC in Manila is seeking an Application Support Engineer to investigate and diagnose complex issues across essential business systems. The role emphasizes proactive problem solving, cross-team collaboration, and sustaining system stability and performance.

The candidate should have 5+ years of experience with Open C Technical, strong analytical skills, and ability to communicate solutions clearly to stakeholders.

Qualifications

• Minimum 5 years of experience in Open C Technical.
• Based at Manila office.
• EOE statement indicates diverse candidate pool.

Responsibilities

• Act as SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and resolve critical system issues promptly.
• Mentor and guide team members to enhance their technical capabilities and problem-solving skills.
• Continuously monitor system health and implement improvements to prevent future incidents.

Skills

Open C Technical

Analytical skills

Enterprise apps

Cross-functional teamwork

Communication

Diagnostics

Job description

Accenture PLC in Manila is seeking an Application Support Engineer to investigate and diagnose complex issues across essential business systems. The role emphasizes proactive problem solving, cross-team collaboration, and sustaining system stability and performance.

The candidate should have 5+ years of experience with Open C Technical, strong analytical skills, and ability to communicate solutions clearly to stakeholders.