Senior Analyst, ServiceNow Data Analytics

Cardinal Health; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Cardinal Health is seeking a Senior Analyst to manage ServiceNow reporting, dashboards, and incident analysis. You will work with the Data Analysts Team to deliver new reports, troubleshoot issues, and train staff on dashboards.

The ideal candidate has 2-3 years in ServiceNow analytics, SQL, and dashboard development, with ability to translate requests into actionable insights for leadership. This role emphasizes stakeholder engagement and data-driven decision-making.

Qualifications

• 2 to 3 years’ experience in ServiceNow Platform Analytics, Google Looker and Tableau dashboards.
• Experience with SQL, data modeling and data integration.
• Experience developing executive dashboards, KPIs, scorecards and operational reporting.
• Proven ability to engage stakeholders, gather requirements and communicate analytical insights to leadership.
• Experience applying AI/Generative AI technologies to analytics, reporting automation, insight generation, and data-driven decision-making.

Responsibilities

• Handle new reports or dashboards requests.
• Work on incidents relating to possible dashboard concerns.
• Work on incidents relating to questions on generated reports.
• Train people how to use the generated dashboards.

Skills

ServiceNow Platform Analytics

Tableau

Looker

SQL

Data modeling

Data integration

Executive dashboards

KPIs

Stakeholder engagement

AI in analytics

Tools

BigQuery

SSIS

Google Looker

Job description

Cardinal Health, a global leader in healthcare innovation, is seeking a Senior Analyst to handle requests for new ServiceNow reports or dashboards, work on incidents relating to possible server reporting issues or assistance in understanding reports and train people in how to use the generated dashboards.

As part of the Data Analysts Team , you will help to:

• Handle new reports or dashboards requests.
• Work on incidents relating to possible dashboard concerns.
• Work on incidents relating to questions on generated reports.
• Train people how to use the generated dashboards.

Qualifications:

• 2 to 3 years’ experience in ServiceNow Platform Analytics, Google Looker and Tableau dashboards, preferred.
• Experience with SQL, data modeling and data integration.
• Experience developing executive dashboards, KPIs, scorecards and operational reporting.
• Proven ability to engage stakeholders, gather requirements and communicate analytical insights to leadership.
• Experience applying AI/Generative AI technologies to analytics, reporting automation, insight generation, and data-driven decision-making.

Core Skill Requirements:

• ServiceNow Platform Analytics
• Tableau
• Looker

Good to have skills:

• SQL
• Performance Analytics
• Machine Learning Engineering
• Bigquery
• Data Engineering
• SSIS

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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