Senior Analyst - Property Administrator

Jones Lang LaSalle Incorporated; Manila; On-site; PHP 335,000 - 513,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a Property Administrator to provide end-to-end tenancy lifecycle support for the RESIpm Australia portfolio from JLL Business Services in Manila. The role handles new property setups, tenant applications, lease documents, rent invoicing, and compliance coordination.

The incumbent will manage multiple tenant portfolios, update records, and coordinate with landlords and internal teams while aligning hours to the Australian business day.

Qualifications

• Bachelor’s degree in Business Administration, Real Estate or other relevant disciplines.
• Minimum 2 years’ experience in property administration, administrative support or a related role.

Responsibilities

• Set up new property management for incoming properties.
• Process tenant applications accurately and within agreed turnaround times.
• Manage new tenant phases end to end, including lease generation and documentation preparation.
• Monitor and initiate rent review periods.
• Prepare lease renewal documentation and issue renewal notices.
• Update system records with lease terms and archive documents.
• Process rent invoicing and corporate invoicing, and submit bills.
• Coordinate breach management and routine inspections as required.
• Provide backup coverage across seats and escalate issues as needed.

Skills

Organisational skills

Attention to detail

Written and verbal communication

Multi-phase process management

Proactive in compliance

Teamwork and collaboration

Adaptability

Education

Bachelor’s degree in Business Administration, Real Estate or related disciplines

Tools

Property Tree

Reapit

Console property management software

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Property Administrator provides end-to-end administrative support across the residential tenancy lifecycle for the RESIpm Australia portfolio, delivered through the JLL Business Services shared service centre in Manila.

Duties & responsibilities

• Execute new management setups for incoming properties
• Process tenant applications accurately and within agreed turnaround times
• Manage the new tenant phases end to end, including lease generation and documentation preparation, follow-up communications with tenants and landlords, system setup across all relevant platforms, and move‑in preparation and coordination
• Monitor and initiate rent review periods
• Prepare lease renewal documentation and issue renewal notices and agreements to tenants
• Update system records with new lease terms, and save and archive executed documents in line with retention requirements
• Share completed renewals with relevant stakeholders
• Process rent invoicing and corporate invoicing accurately and on schedule
• Submit bills including body corporate, council rates and water charges
• Handle advertising recoveries and related financial documentation
• Monitor and manage rent arrears with systematic follow‑up, and track invoice arrears and payments
• Coordinate breach management processes for non‑compliant tenancies
• Schedule routine inspections in accordance with legislative requirements and issue notifications to tenants and landlords
• Coordinate inspection logistics and follow‑up actions, and maintain inspection schedules and compliance tracking
• Maintain working proficiency across the full scope to provide backup coverage for other seats
• Escalate exceptions, blockers and quality issues to the Senior Point of Contact

Performance objectives

• Complete all tenancy lifecycle activity within agreed turnaround times and legislative deadlines
• Maintain accuracy standards on lease documentation, invoicing and system records, as verified through quality assurance review
• Ensure arrears and breach follow‑up is actioned on schedule
• Maintain proficiency across the full scope to provide effective backup coverage
• Enhance own professional and personal skills

Key skills

• Strong organisational skills with the ability to manage multiple property portfolios to deadline
• High attention to detail and accuracy across all administrative tasks
• Clear written and verbal communication with tenants, landlords and internal stakeholders
• Ability to work systematically through multi‑phase processes
• Proactive approach to compliance and deadline management
• Result oriented, self‑motivated and proactive in resolving issues
• Ability to work well in a team environment with flexibility, and readily adapt to changing situations
• Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative

Employee specification

• Bachelor’s degree in Business Administration, Real Estate or other relevant disciplines
• Minimum 2 years’ experience in property administration, administrative support or a related role
• Residential property management experience highly desirable
• Working knowledge of Property Tree, Reapit and/or Console property management software
• Understanding of residential tenancy legislation and compliance requirements
• Proficient in Microsoft Office, document management systems and digital document signing platforms
• Willing to align working hours to the Australian business day
• Location: On‑site –Taguig, Philippines

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

We help our people thrive, grow meaningful careers and find a place where they belong.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.