Senior Analyst, Global Receivables & Accounting

ING Hubs Philippines; Metro Manila; On-site; PHP 614,000 - 1,116,000; Full time

Benefits offered by this job

Global exposure

Learning opportunities

Collaborative environment

Career growth

Job summary

ING is seeking a detail-oriented Senior Analyst in Fiducre Accounting to support receivables through end-to-end accounting, payment processing, and administrative activities, ensuring accuracy and regulatory compliance.

You will collaborate with global stakeholders, maintain high-quality records, and contribute to continuous improvement initiatives that improve operational efficiency and the customer experience.

Qualifications

• College degree or equivalent professional experience.
• Experience in banking operations, accounting, finance, collections, receivables management, shared services, or BPO environments.
• Strong analytical and problem-solving capabilities.
• High attention to detail and commitment to quality.
• Experience handling financial, numerical, or administrative transactions.
• Proficiency in Microsoft Office applications, particularly Excel.
• Strong written and verbal English communication skills.
• Ability to work independently and collaborate effectively with stakeholders.
• Ability to manage multiple priorities while meeting deadlines.
• Continuous improvement mindset and willingness to learn new processes and systems.

Responsibilities

• Process accounting, payment, and administrative transactions accurately and within agreed service levels.
• Review and validate financial and operational information for accuracy, completeness, and consistency.
• Perform quality checks and investigate discrepancies, exceptions, and non-standard cases.
• Maintain accurate accounting and operational records for receivables portfolios.
• Support operational reporting and portfolio monitoring activities.
• Collaborate with internal and external stakeholders to resolve operational concerns.
• Ensure compliance with procedures, controls, policies, and regulatory requirements.
• Contribute to productivity, quality, and turnaround-time goals.
• Identify opportunities to improve processes, reporting, controls, and data quality.
• Support testing activities, projects, and process implementation initiatives.
• Provide support in handling complex operational requests and issue resolution.

Skills

Analytical thinking

Problem solving

Attention to detail

English communication

Independence

Multi-tasking

Collaboration

Process improvement mindset

Education

College degree or equivalent professional experience

Tools

Microsoft Excel

Job description

ING is seeking a detail-oriented Senior Analyst in Fiducre Accounting to support receivables through end-to-end accounting, payment processing, and administrative activities, ensuring accuracy and regulatory compliance.

You will collaborate with global stakeholders, maintain high-quality records, and contribute to continuous improvement initiatives that improve operational efficiency and the customer experience.