BE Fiducre Accounting - Senior Analyst

ING Hubs B.V. Philippine Branch; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

ING is seeking a Senior Analyst to support Fiducre receivables portfolios through end-to-end accounting, payment processing, and administrative activities. You will ensure accuracy, regulatory compliance, and alignment with company policies while collaborating with stakeholders to resolve issues and drive continuous improvement that enhances customer and business experience.

The role attaches to the Fiducre Accounting team, offering exposure to international banking operations, strong controls,

Qualifications

• College degree or equivalent professional experience.
• Experience in banking operations, accounting, finance, collections, receivables management, shared services, or BPO environments.
• Strong analytical and problem-solving capabilities.
• High attention to detail and commitment to quality.
• Experience handling financial, numerical, or administrative transactions.
• Proficiency in Microsoft Office applications, particularly Excel.
• Strong written and verbal English communication skills.
• Ability to work independently and collaborate effectively with stakeholders.
• Ability to manage multiple priorities while meeting deadlines.
• Continuous improvement mindset and willingness to learn new processes and systems.

Responsibilities

• Process accounting, payment, and administrative transactions accurately and within agreed service levels.
• Review and validate financial and operational information for accuracy, completeness, and consistency.
• Perform quality checks and investigate discrepancies, exceptions, and non-standard cases.
• Maintain accurate accounting and operational records for receivables portfolios.
• Support operational reporting and portfolio monitoring activities.
• Collaborate with internal and external stakeholders to resolve operational concerns.
• Ensure compliance with procedures, controls, policies, and regulatory requirements.
• Contribute to productivity, quality, and turnaround-time goals.
• Identify opportunities to improve processes, reporting, controls, and data quality.
• Support testing activities, projects, and process implementation initiatives.
• Provide support in handling complex operational requests and issue resolution.

Skills

Analytical thinking

Problem solving

Attention to detail

Excel

English communication

Independent work

Team collaboration

Multitasking

Continuous improvement

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Job description

Role Summary

As a Senior Analyst, you will support Fiducre receivables portfolios through end-to-end accounting, payment processing, and administrative activities. You will play a key role in ensuring transactions are completed accurately, efficiently, and in accordance with regulatory requirements and company policies. You'll work closely with various business stakeholders to resolve operational issues, maintain high-quality records, and contribute to continuous improvement initiatives that help enhance the customer and business experience.

About the Team

The Fiducre Accounting team supports critical banking operations by managing receivables-related activities, ensuring accurate financial processing, and maintaining strong operational controls. You will collaborate with teams across Accounting, Recovery, Compliance, Legal, and other business functions while gaining exposure to international banking operations and complex financial processes. The team values partnership, accountability, continuous learning, and operational excellence.

What You'll Do

• Process accounting, payment, and administrative transactions accurately and within agreed service levels.
• Review and validate financial and operational information for accuracy, completeness, and consistency.
• Perform quality checks and investigate discrepancies, exceptions, and non-standard cases.
• Maintain accurate accounting and operational records for receivables portfolios.
• Support operational reporting and portfolio monitoring activities.
• Collaborate with internal and external stakeholders to resolve operational concerns.
• Ensure compliance with procedures, controls, policies, and regulatory requirements.
• Contribute to productivity, quality, and turnaround-time goals.
• Identify opportunities to improve processes, reporting, controls, and data quality.
• Support testing activities, projects, and process implementation initiatives.
• Provide support in handling complex operational requests and issue resolution.

What We're Looking For

• College degree or equivalent professional experience.
• Experience in banking operations, accounting, finance, collections, receivables management, shared services, or BPO environments.
• Strong analytical and problem-solving capabilities.
• High attention to detail and commitment to quality.
• Experience handling financial, numerical, or administrative transactions.
• Proficiency in Microsoft Office applications, particularly Excel.
• Strong written and verbal English communication skills.
• Ability to work independently and collaborate effectively with stakeholders.
• Ability to manage multiple priorities while meeting deadlines.
• Continuous improvement mindset and willingness to learn new processes and systems.

What We Offer

• Opportunity to build expertise in accounting operations, receivables management, and banking processes.
• Exposure to a global organization and international stakeholders.
• Continuous learning, certification, and development opportunities.
• A collaborative and diverse work environment where your ideas are valued.
• The opportunity to contribute to process improvements that make a real business impact.
• Career growth within one of the world's leading digital banks.

Diversity & Inclusion

Dont meet 100% of the qualifications? Dont let that hold you back. Studies show that many talented professionals apply only when they meet every requirement. If this role excites you and your experience is relevant, we'd love to hear from you.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Do you want to work at the cutting edge of what's possible while ensuring you work with integrity and keep customers' interests at heart?

Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than ING.

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.

Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet.

We believe in empowering the people around us and our customers to stay a step ahead.

Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.

Here, we’re more than just a workplace – we’re a community of innovators, problem‑solvers, and forward‑thinkers, dedicated to making a real impact.

Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.

Your future at ING starts with one application.

Ready to join? We’ve got plenty of opportunities to match your skills and aspirations!

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