Senior AML Compliance Supervisor — Lead Risk & Team

The Western Union Company; Quezon City; Hybrid; PHP 2,000,000 - 3,000,000; Full time

Benefits offered by this job

HMO coverage with dependents from day

Paid Time Off

Employee Wellness

Global Recognition and Rewards Program

Job summary

The Western Union Company is seeking an AML Compliance Manager to lead a team of up to 15, developing and enforcing procedures to combat money laundering. You will analyze trends, liaise with law enforcement, and drive policy improvements while ensuring timely completion of work and adherence to SLAs.

The role requires strong leadership, analytical skills, and fluency in English, with a focus on risk mitigation and staff development in a hybrid work environment in the Philippines.

Qualifications

• Higher education or equivalent experience in AML Compliance, investigations or risk-based role.
• Working knowledge of MS Office, especially strong MS Excel skills and Power BI (preferred).
• Ability to mentor and lead the team.
• Good communication, time management and teamwork and collaboration skills.
• Proven ability to make independent professional decisions related to risks posed to Western Union.
• Fluency in English.

Responsibilities

• Manage a team of up to 15 people and minimize AML risks through development and implementation of AML documents.
• Oversee daily operations, motivate staff, and meet set objectives.
• Analyze trends and provide recommendations for business policies and process improvements.
• Serve as liaison between AML Compliance and law enforcement on subpoenas and related inquiries.
• Forecast staffing needs and allocate resources to ensure timely work completion.
• Maintain current desk procedures and ensure SLAs are achieved.
• Identify process improvements and coordinate with stakeholders on system changes.

Skills

Excel

Power BI

MS Office

Team Leadership

Mentoring

Analytical Thinking

Decision Making

Communication

English Fluency

Time Management

Education

Higher education or equivalent experience

Tools

Power BI

MS Office

Job description

The Western Union Company is seeking an AML Compliance Manager to lead a team of up to 15, developing and enforcing procedures to combat money laundering. You will analyze trends, liaise with law enforcement, and drive policy improvements while ensuring timely completion of work and adherence to SLAs.

The role requires strong leadership, analytical skills, and fluency in English, with a focus on risk mitigation and staff development in a hybrid work environment in the Philippines.