Senior AI Knowledge Performance Analyst

Sagility Philippines B.V Branch; Quezon City; On-site; PHP 669,600 - 892,800; Full time

Job summary

Sagility Philippines B.V Branch is looking for a Knowledge Performance Sr. Analyst in Quezon City. This role leads strategic data research to improve AI accuracy and knowledge quality, bridging technology and knowledge management strategies.

The ideal candidate has over 3 years of experience in relevant fields like communications or technical writing. Responsibilities include analyzing AI-generated answers and partnering with technology teams for knowledge platform enhancements.

Preferred certifications in Knowledge Management practices and strong problem-solving skills are beneficial.

Qualifications

• 3+ years' experience with learning and content delivery supporting operational business.
• Experience evaluating and optimizing knowledge structures for both human and AI consumption.

Responsibilities

• Conduct strategic analysis and testing to validate improvements in AI-generated answers.
• Partner with technology teams to test and govern knowledge platform enhancements.
• Oversee knowledge workflows within KnowledgeXchange to ensure application of standards.
• Identify and implement improvements based on diagnostic insights.

Skills

Experience with Agentic Learning and AI-driven knowledge systems

Excellent communication skills

Project Management skills

Detail-oriented and strong quality assurance

Ability to work collaboratively

Education

College degree in education, communications, technical writing, or social science

Job description

Sagility Philippines B.V Branch is looking for a Knowledge Performance Sr. Analyst in Quezon City. This role leads strategic data research to improve AI accuracy and knowledge quality, bridging technology and knowledge management strategies.

The ideal candidate has over 3 years of experience in relevant fields like communications or technical writing. Responsibilities include analyzing AI-generated answers and partnering with technology teams for knowledge platform enhancements.

Preferred certifications in Knowledge Management practices and strong problem-solving skills are beneficial.