Senior Account Manager Spain (F/H)

Treezor; España; Hybrid; PHP 5,087,000 - 6,904,000; Full time

Benefits offered by this job

Hybrid work model

Home office stipend

Event tickets

Job summary

Treezor is seeking an experienced Account Manager to oversee a Spanish market client portfolio, reporting to Europe’s Head of Account Management. The role requires coordinating with multiple internal teams, leading client meetings, and ensuring satisfaction while upselling Treezor services.

Based in Madrid or Paris, it offers a hybrid model and strong growth opportunities. The ideal candidate brings 5+ years in account management within payments/fintech, fluent Spanish, and solid organizational

Qualifications

• 5+ years of experience in an Account Manager role.
• Strong knowledge of payment, fintech or banking sector is mandatory.
• Fluent in Spanish (mandatory), in English and/or French.
• Strong organization skills.
• Attention to detail, autonomy, and excellent interpersonal skills.
• Role based in Madrid or Paris.

Responsibilities

• Project management and coordination with other internal departments (Implementation, Legal, Compliance, and Finance).
• Organizing and leading client meetings.
• Assisting with contract signing.
• Assisting with the creation of the agent or distributor file.
• Assisting during the implementation phase.
• Participating in the follow-up of clients in production.
• Organizing and leading monthly/quarterly client meetings.
• Keeping track of and sharing the client's news (both externally and within Treezor).
• Monitoring tickets and requests to provide solutions.
• Working as a team and coordinating communication with the client.
• Ensuring client satisfaction.
• Upselling services offered by Treezor.
• Actively contributing to client satisfaction.
• Monitoring the client billing process and ensuring there are no payment delays.
• Keeping up with industry news and client updates.
• Monitoring KPIs and SLAs.

Skills

Account management

Spanish language

English language

French language

Project coordination

Attention to detail

Organization

Job description

Reporting to the Head of Account Management Europe, you will manage a client portfolio on the Spanish market.

Your responsibilities will include:

• Project management and coordination with other internal departments (Implementation, Legal, Compliance, and Finance)
• Organizing and leading client meetings
• Assisting with contract signing
• Assisting with the creation of the agent or distributor file
• Assisting during the implementation phase
• Participating in the follow-up of clients in production

Project management and coordination of the Client relationship:

• Organizing and leading monthly/quarterly client meetings
• Keeping track of and sharing the client's news (both externally and within Treezor)
• Monitoring tickets and requests to provide solutions
• Working as a team and coordinating communication with the client
• Ensuring client satisfaction
• Upselling services offered by Treezor

Management of additional tasks:

• Actively contributing to client satisfaction
• Monitoring the client billing process and ensuring there are no payment delays
• Keeping up with industry news and client updates
• Monitoring KPIs and SLAs

Requirements:

• 5+ years of experience in an Account Manager role
• Strong knowledge of payment, fintech or banking sector is mandatory
• Fluent in Spanish (mandatory),in English and/or French
• Strong organization skills
• Attention to detail, autonomy, and excellent interpersonal skills
• Role based in Madrid or Paris

Joining the TREEZOR adventure also means:

An agile, dynamic, and fast-growing environment, with offices in the heart of Paris (near the Arc de Triomphe) and Rennes (near the train station)

Continuous learning opportunities

A collaborative culture where creativity is encouraged

Competitive compensation

A hybrid work model with financial support for setting up your home office

Employee benefits (perks, gift cards, tickets to cultural and sports events, etc.)

Through its hiring practices, Treezor promotes diversity, gender equality in the workplace, and the inclusion of employees with disabilities.