Senior Account Manager, Payments (Remote)

Hunt St Pty Ltd; Manila; Remote; PHP 972,000 - 1,215,000; Part time

Job summary

Hunt St Pty Ltd is seeking a senior Account Manager for a Philippines-based, fully remote engagement. You will own member relationships, drive engagement, and support renewals while coordinating with a global client in the payments ecosystem.

You will interact with senior professionals, manage member records in CRM, and support events using Zoho Backstage. The role requires independent work and alignment with AU business hours.

Qualifications

• 3+ years in account management or similar roles.
• Strong relationship-building and communication with senior professionals.
• Excellent written and verbal English.
• Excellent organization, detail-orientation, and follow-through.
• Proactive, self-motivated, and able to work remotely.

Responsibilities

• Manage relationships with existing members through regular communication.
• Build a consistent member engagement approach and identify opportunities to increase involvement and support renewals.
• Understand member needs, interests, and priorities and follow up on relevant opportunities.
• Communicate confidently with senior stakeholders across the payments industry.
• Maintain accurate member records, contacts, and engagement activity in relevant systems.
• Use Zoho Backstage to manage member and event information, including attendee lists and RSVPs.
• Support member events, roundtables, and communications as needed.
• Manage emails, follow-ups, and member enquiries professionally and on time.
• Use tools such as Google Workspace, Microsoft 365, Slack, and Asana to manage communication, tasks, and information.
• Work independently, manage priorities, and make sound decisions without close supervision.

Skills

Relationship building

Communication skills

English fluency

Attention to detail

Independent work

Tools

Zoho Backstage

Zoho CRM

Google Workspace

Microsoft 365

Slack

Asana

Job description

Hunt St Pty Ltd is seeking a senior Account Manager for a Philippines-based, fully remote engagement. You will own member relationships, drive engagement, and support renewals while coordinating with a global client in the payments ecosystem.

You will interact with senior professionals, manage member records in CRM, and support events using Zoho Backstage. The role requires independent work and alignment with AU business hours.