Selling Manager | SM Delgado

SM Fashion; Iloilo City; On-site; PHP 446,000 - 670,000; Full time

Job summary

SM Fashion is seeking a store manager to oversee daily sales performance and customer relations in a fast-paced retail environment.

The role requires strong leadership, excellent communication, and a solid understanding of basic business processes to drive targets and maintain brand standards across store operations.

Qualifications

• Bachelor’s Degree in Business Administration or similar.
• At least 2 years’ related retail work experience in a managerial role.
• Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Responsibilities

• Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.
• Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.
• Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.
• Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels).

Skills

Leadership

Customer service

Communication

Team management

Education

Bachelor's Degree in Business Administration

Job description

Job Description:

• Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.


• Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.


• Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.


• Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels).

Key Qualifications:

• Bachelor’s Degree in Business Administration or similar


• At least 2 years’ related retail work experience in a managerial role


• Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes


• Excellent communication and interpersonal skills