Seller Support Specialist – Blended Account (Onsite)

STACKph; Pasig; On-site; PHP 246,000 - 285,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-IBIG Fund

Free Meals

Gym Membership

Job summary

STACKph in Pasig is hiring a Customer Service Representative for Seller Report / Blended Account to handle inquiries via voice and non-voice channels and assist sellers with account-related concerns. The role targets candidates with customer-facing experience and offers a salary of ₱22,000–₱25,500 monthly, onsite work, and comprehensive training.

The role provides growth opportunities within a dynamic BPO environment and mandated benefits such as the 13th month pay, Pag-IBIG, and more.

Qualifications

• Experience in customer-facing roles is required.
• Experience with seller accounts or e-commerce support is a plus.
• Excellent communication and problem-solving skills.

Responsibilities

• Handle customer inquiries through voice and non-voice channels.
• Assist sellers with account-related concerns, reports, and transactions.
• Provide accurate information and resolve customer issues promptly.
• Maintain a high level of professionalism and customer satisfaction.
• Follow company policies, procedures, and quality standards.

Skills

Customer service

Account support

Education

Bachelor's degree

Associate degree

Job description

STACKph in Pasig is hiring a Customer Service Representative for Seller Report / Blended Account to handle inquiries via voice and non-voice channels and assist sellers with account-related concerns. The role targets candidates with customer-facing experience and offers a salary of ₱22,000–₱25,500 monthly, onsite work, and comprehensive training.

The role provides growth opportunities within a dynamic BPO environment and mandated benefits such as the 13th month pay, Pag-IBIG, and more.