Seller Growth Program Manager

Shopee; Manila; Hybrid; PHP 1,000,000 - 1,800,000; Full time

Job summary

Shopee Philippines is seeking a Program Management professional to drive seller growth across segments and lifecycle stages. You will lead cross‑functional programs from planning through post‑launch evaluation, leveraging data to identify opportunities and deliver measurable impact.

You will collaborate with Business Development, Operations, Product, Marketing, Risk, and Regional teams, ensuring alignment and timely execution, while optimizing processes and adopting AI tools to boost

Qualifications

• Bachelor's degree from a top university.
• 3–7 years of experience in Program Management, Strategy & Operations, Business Operations, Consulting, or similar in a fast-paced setting.
• Experience in e-commerce, FMCG, financial services, lending, payments, or fintech is a plus.
• Strong project management with a track record leading cross-functional initiatives.
• Strong analytical mindset with ability to extract insights and drive growth.
• Excellent stakeholder management and influencing skills.
• Highly organized with attention to detail and multi-priority management.
• Passion for AI technologies and hands-on experience with tools like ChatGPT, Claude, Gemini, etc.
• Willing to work in a hybrid setup (4 days onsite, 1 day remote).

Responsibilities

• Drive strategic and operational initiatives to accelerate seller growth across key segments and lifecycle stages.
• Lead end-to-end program management including planning, execution, monitoring, and post-launch evaluation.
• Identify growth opportunities via data analysis and translate findings into scalable initiatives.
• Collaborate with cross-functional stakeholders to align priorities and drive execution.
• Monitor key metrics, identify gaps, and coordinate stakeholders to implement solutions.
• Manage multiple projects in a fast-paced environment with strong execution quality.
• Develop and optimize operational processes to improve efficiency and scalability.
• Stay updated on AI tools and explore opportunities to boost productivity and outcomes.

Skills

Project management

Cross-functional teamwork

Data analysis

Stakeholder management

Communication

Attention to detail

Ownership

AI tools experience

Education

Bachelor's degree

Job description

Job Description

• Drive strategic and operational initiatives to accelerate seller growth across key business segments and lifecycle stages.


• Lead end-to-end program management, including planning, execution, monitoring, and post-launch evaluation, ensuring timely delivery and measurable business impact.


• Identify growth opportunities through data analysis, derive actionable insights, and translate findings into scalable initiatives to improve seller acquisition, activation, retention, and performance.


• Collaborate closely with cross-functional stakeholders, including Business Development, Operations, Product, Marketing, Risk, Customer Service, and Regional teams, to align priorities and drive execution.


• Monitor key business metrics, proactively identify gaps or operational issues, and coordinate stakeholders to implement effective solutions.


• Manage multiple projects simultaneously in a fast-paced environment while maintaining strong attention to detail and execution quality.


• Develop and optimize operational processes to improve efficiency, scalability, and overall program effectiveness.


• Stay up to date with emerging AI tools and identify opportunities to leverage solutions such as ChatGPT, Claude, Gemini, or similar technologies to improve productivity and program outcomes.

Requirements

• Bachelor's degree from a top university.


• 3–7 years of experience in Program Management, Strategy & Operations, Business Operations, Consulting, or other relevant roles in a fast-paced environment.


• Experience in e-commerce, FMCG, financial services, lending, payments, or fintech is a plus.


• Strong project management skills with a proven track record of leading cross-functional initiatives and driving projects from ideation to execution.


• Strong analytical and data-driven mindset, with the ability to extract insights from data, identify growth opportunities, and make informed business recommendations.


• Excellent stakeholder management and influencing skills, with the ability to collaborate effectively across teams and drive alignment without direct authority.


• Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.


• Strong communication and interpersonal skills; comfortable engaging with stakeholders at different levels.


• Self-motivated, results-oriented, and demonstrates a strong sense of ownership with a positive work attitude.


• Passion for AI technologies and hands-on experience using tools such as ChatGPT, Claude, Gemini, or similar AI solutions in work or personal projects is a strong plus.


• Willing to work in a hybrid setup (4 days onsite, 1 day work from home).