Position: AI-Enabled Sales & Growth Executive/ManagerIndustry: Frozen Food / FMCGExperience: 1–3 YearsLocation: Mumbai / Open to TravelEmployment Type: Full-Time
About the Role:
We are looking for a sales and growth professional who can leverage Artificial Intelligence, data and digital tools to drive sales for a frozen-food business.
The ideal candidate will combine strong commercial understanding with practical AI skills to identify customers, generate and qualify leads, improve marketing effectiveness, analyse sales data, optimise pricing and promotions, and build AI-powered processes that help the client grow revenue.
This is not a pure AI/technical role. We are looking for someone who understands sales, customer behaviour and FMCG/Food business, and knows how to use AI to make the sales function smarter, faster and more scalable.
Key Responsibilities
AI-Powered Sales Growth
- Identify opportunities to use AI to increase sales, customer acquisition and repeat purchases.
- Use AI tools to analyse customer, product and sales data and identify growth opportunities.
- Develop AI-assisted sales strategies for different customer segments and channels.
- Use predictive insights to identify high-potential customers, products and markets.
- Build dashboards and reports to track sales performance and identify gaps.
Lead Generation & Customer Acquisition
- Use AI and digital tools to identify and generate potential B2B/B2C customers.
- Build customer databases and segment prospects based on business potential.
- Use AI for personalised outreach, email campaigns, WhatsApp communication and follow-ups.
- Develop lead-scoring approaches to prioritise high-value prospects.
- Identify new distributors, retailers, restaurants, hotels, cloud kitchens and institutional buyers.
- Analyse competitors, pricing, products, promotions and market trends using AI-enabled research tools.
- Identify emerging consumer preferences and new product opportunities.
- Analyse customer feedback, reviews and social media conversations to identify buying patterns.
- Recommend new markets, customer segments and sales channels based on data.
- Identify repetitive sales activities that can be automated using AI.
- Implement AI tools for lead qualification, customer communication and follow-ups.
- Work with technology teams to develop or integrate AI-based sales solutions.
- Explore AI chatbots/voice bots for customer enquiries and order support.
- Improve CRM and sales processes through automation and intelligent workflows.
Revenue & Product Growth
- Analyse product-wise sales and profitability.
- Identify slow-moving and high-performing products.
- Recommend promotional strategies, bundles, cross-selling and upselling opportunities.
- Support demand forecasting and inventory planning using available sales data.
- Help identify opportunities to improve margins and reduce wastage.
- Understand the client's business objectives, sales challenges and customer journey.
- Convert business problems into practical AI-driven solutions.
- Work closely with the client's sales, marketing and management teams.
- Present insights, recommendations and measurable business outcomes to stakeholders.
Required Skills
- 1–3 years of experience in Sales, Business Development, Growth, FMCG, Food & Beverage, E-commerce or related domains.
- Strong understanding of sales funnels, lead generation, customer acquisition and conversion.
- Hands‑on experience using AI tools such as ChatGPT, Gemini, Claude, Perplexity or similar platforms.
- Ability to use AI for research, customer segmentation, sales analysis, content generation and automation.
- Good understanding of Excel/Google Sheets and sales data analysis.
- Experience with CRM systems and digital sales/marketing platforms.
- Strong communication, presentation and stakeholder‑management skills.
- Commercial mindset with a strong focus on measurable revenue outcomes.
Good to Have
- Experience in FMCG, frozen foods, food processing, retail, QSR, HoReCa or distribution.
- Experience with e‑commerce or marketplaces.
- Knowledge of WhatsApp Business and marketing automation.
- Exposure to Power BI, Looker Studio or similar analytics tools.
- Basic understanding of APIs, AI automation tools or no‑code platforms.
- Experience working with distributors, retailers, restaurants, hotels or institutional customers.
- Understanding of demand forecasting and pricing analytics.
What Success Looks Like
The person will be expected to demonstrate measurable improvements such as:
- Increased qualified leads
- Higher sales conversion
- Increased repeat purchases
- Improved customer retention
- Reduced manual sales effort
- Improved product and market insightsBetter forecasting and inventory decisions
- Increased revenue and/or margins through AI-enabled initiatives
Ideal Candidate
We are looking for someone who thinks:
"How can I use AI to sell more, sell smarter and understand the customer better?"
The ideal candidate is commercially driven, curious about AI, comfortable with data and capable of turning AI tools into practical business results.