Security Ops Supervisor: Incident Response & CCTV

SM Retail; Philippines; On-site; PHP 391,000 - 670,000; Full time

Job summary

SM Retail is seeking a Security Operations Supervisor to oversee security operations across assigned areas, respond to incidents, and support safety drills. The role requires strong CCTV monitoring, risk assessment, and staff management to ensure safeguarding of assets and confidential information.

The ideal candidate has a bachelor's degree with at least two years of supervisory security experience, proficiency in MS Office, and the ability to collaborate with government security forces.

Qualifications

• Bachelor's degree with 2+ years in supervisory security operations.
• Strong physical security skills and MS Office proficiency; able to liaise with government security forces.
• SO2 certification is an advantage.
• Willing to be deployed to SM MOA, SM Makati, SM Marikina.

Responsibilities

• Oversees security operations within assigned areas of responsibility.
• Responds to incidents, implements emergency programs, and supports safety drills.
• Monitors CCTV systems, identifies potential risks, and recommends smart solutions.
• Leads security investigations, prepares timely reports, and safeguards confidential information.
• Manages security guard staffing, monitors attendance, and enforces disciplinary actions as necessary.

Skills

Security operations

Incident response

CCTV monitoring

Staff management

Partnership building

Education

Bachelor's degree

SO2 certification (advantage)

Tools

MS Office

Job description

SM Retail is seeking a Security Operations Supervisor to oversee security operations across assigned areas, respond to incidents, and support safety drills. The role requires strong CCTV monitoring, risk assessment, and staff management to ensure safeguarding of assets and confidential information.

The ideal candidate has a bachelor's degree with at least two years of supervisory security experience, proficiency in MS Office, and the ability to collaborate with government security forces.