Seasonal E‑commerce Care Specialist

Resolv Global; Dagupan; On-site; PHP 165,000 - 248,000; Part time

Job summary

Resolv Global is seeking friendly, reliable Seasonal Customer Service Representatives to support customers during the upcoming holiday season. The role involves helping customers via phone, email, and chat, processing orders, answering product questions, and updating order status with high accuracy.

Experience in e-commerce, retail, apparel, fashion, or consumer products is a strong plus. You will handle inquiries across multiple systems, document interactions, and escalate issues as needed.

Qualifications

• Experience in e-commerce, retail, apparel, fashion, or consumer products is a strong plus.

Responsibilities

• Assist customers via phone, email, and chat.
• Process orders accurately.
• Answer product questions.
• Update order status.
• Document interactions and escalate issues as needed.

Skills

Customer service

Multichannel support

Order processing

Job description

Resolv Global is seeking friendly, reliable Seasonal Customer Service Representatives to support customers during the upcoming holiday season. The role involves helping customers via phone, email, and chat, processing orders, answering product questions, and updating order status with high accuracy.

Experience in e-commerce, retail, apparel, fashion, or consumer products is a strong plus. You will handle inquiries across multiple systems, document interactions, and escalate issues as needed.