Seasonal Baking Assistant - Craft Pastries & Delight

Sucree Coco and Love, Inc.; Pasay; On-site; PHP 201,000 - 268,000; Full time

Job summary

Sucree Coco and Love, Inc. operates as an international DIY bakery offering baking experiences and products. The seasonal Baking Assistant / Service Crew role supports clients during baking sessions and front-of-house service at SM MOA, providing guidance, product knowledge, and cheerful service.

The position requires 1–2 years in baking or customer service, with 6-day workweeks and rotating shifts (Morning/Mid/Night). Promotion to full-time is possible based on performance.

Qualifications

• College graduate, College Level or Certificate Course related to Hospitality Management, Food and Beverage or equivalent.
• 1-2 years of experience in baking, baking assistant, customer service, service crew, or related work in the food industry.
• Ability to multitask and follow instructions from bakers.
• Good to excellent customer service and communication skills.

Responsibilities

• Front of the House responsibilities.
• Assist clients during baking sessions and ensure their needs are met.
• Provide accurate information about tools, ingredients, and procedures for client satisfaction.
• Register sales on a POS/cash register and itemize purchases.
• Offer a positive customer experience with courteous service.
• Provide solutions and feedback if issues arise during sessions.
• Share baking tips with clients.
• Answer customer questions about products.

Skills

Customer service

Baking assist

Multitasking

Communication

Education

Hospitality Management / Food & Beverage related certification

Job description

Sucree Coco and Love, Inc. operates as an international DIY bakery offering baking experiences and products. The seasonal Baking Assistant / Service Crew role supports clients during baking sessions and front-of-house service at SM MOA, providing guidance, product knowledge, and cheerful service.

The position requires 1–2 years in baking or customer service, with 6-day workweeks and rotating shifts (Morning/Mid/Night). Promotion to full-time is possible based on performance.