Scrum Master (Makati) Hybrid

Create Synergies Inc.; Makati; On-site; PHP 669,600 - 1,339,200; Full time

Job summary

Create Synergies Inc. in Makati City is seeking an experienced Scrum Master to lead agile teams from the head office. You will facilitate ceremonies, coach teams and stakeholders, and drive backlog refinement with Product Owners to achieve sprint goals.

This onsite role demands strong communication, leadership, and a proven track record in Scrum or Agile coaching within software projects. Ideal candidates hold an active Scrum certification and deep expertise in Scrum, Kanban, or SAFe, with

Qualifications

• Bachelor's degree in IT, CS, or related field.
• Proven Scrum Master or Agile Coach experience in software/digital projects.
• Active Scrum certification preferred (CSM/PSM I or equivalent).
• Deep knowledge of Agile frameworks (Scrum, Kanban, SAFe) and tools like Jira/Azure DevOps.
• Excellent communication, conflict-resolution and leadership skills.
• Comfortable onsite work in Makati with fast-paced environment.

Responsibilities

• Facilitate Scrum ceremonies (Daily Stand-ups, Planning, Backlog Refinement, Retrospectives).
• Coach team and stakeholders in Agile values and Scrum practices to boost productivity.
• Identify and remove impediments affecting delivery speed.
• Collaborate with Product Owners to refine backlog and define user stories.
• Track team metrics (velocity, burn-down) for transparent progress.
• Foster continuous improvement, psychological safety, and self-organization.

Skills

Agile & Scrum

Leadership

Conflict resolution

Stakeholder management

Education

Bachelor's degree in Information Technology / Computer Science / Business Administration

Tools

Jira

Azure DevOps

Job description

Scrum Master

Location: Makati City (Head Office)

Work Schedule: Monday to Friday Shift

Key Responsibilities

• Facilitate core Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Backlog Refinement, and Sprint Retrospectives.
• Coach team members and stakeholders on Agile values, principles, and Scrum practices to optimize productivity.
• Identify, track, and proactively eliminate impediments or roadblocks that slow down the development team.
• Collaborate closely with Product Owners to manage the product backlog, define clear user stories, and map out sprint goals.
• Track and communicate team metrics, such as velocity and burn-down charts, to ensure transparent delivery progress.
• Foster a culture of continuous improvement, psychological safety, and self-organization within cross-functional teams.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Proven experience working as a Scrum Master or Agile Coach within software development or digital transformation projects.
• Active Scrum certification is highly preferred (e.g., CSM, PSM I, or equivalent).
• Deep understanding of Agile frameworks (Scrum, Kanban, or Scaled Agile) and experience using project management tools like Jira or Azure DevOps.
• Exceptional communication, conflict-resolution, and leadership skills with a proven ability to influence without authority.
• Comfortable working in a fast-paced environment and collaborating in an onsite team setup in Makati.